ComplaintsforGreen Terra Landscape Services Inc
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Complaint Details
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Initial Complaint
05/25/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Said company, Green Terra Landscape Services, Inc, keeps sending me monthly bills for a lawn service I cancelled nearly 2 months ago. I closed on this house in December of 2022, and the previous home owners did not cancel the lawn service. They showed up and mowed the yard in Jan/Feb time frame and then came around again in March or April of 2023. I told the young guy on the mower that I did not want their service and to stop what they were doing. They were creating huge ruts in my yard from the heavy lawn equipment. In April 2023 I received a bill from this company for $90 dollars. Since they mowed the yard twice I went ahead and paid it. I do have copies of the check that I sent to them and they cashed my check on April 23, 2023. I do not have a contract with this company. Then they sent me a bill for $90 dollars in early May 2023. They have the billing set to auto billing. So I sent them an email for them to stop sending me bills since they don’t provide a lawn service for me. I also left a voice message. I never heard from them by email or by phone call. Then I was sent a ‘reminder’ this week to pay them $90 for this month’s service. So I sent them another email telling them that if they continue sending me bills that I will seek an attorney. I do not want them to send ‘unpaid’ bills to a collections agency. Again, they don’t provide a lawn service to my address and they are not responding to emails or phone calls.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.