ComplaintsforLuxor Service & Construction Corp
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Complaint Details
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Initial Complaint
05/20/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We hired and signed a contract with Luxor pool construction on 6/3/21 for a brand new salt water pool to be constructed with the total of $36,870. They collected the the last payment for the construction of the pool on 4/8/22. They did not entirely finish the job. We signed the contract in which it stated that we wanted a salt water pool and where we picked the interior finished we liked. To begin with we were put the wrong interior finish and he only discounted $600 of the original price for their mistake when it's more than $600 to fix that big mistake. They also did not install the salt water system in which we signed the contract for. They also put in a used clock for the filter system to begin with. When they replaced the clock, they put a different clock that doesn't work. We have waited over a month for him to put the salt water system in and he still has not put it in. Very unprofessional, lack of communication with the buyer.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.