Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Roman Roofing, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforRoman Roofing, Inc.

    Roofing Contractors
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    69 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Susie E

      5 stars

      11/18/2024

      Roman Roofing finished our new tile roof just a week ago. They were so easy to work with, and we feel they went out of their way to make it a stress free experience! Everything they promised was done, the workers were quiet and polite, the clean up was exceptionally well done, and the roof is beautiful!I am picky but they were even more picky than me, so far as delivering a quality roof, on time, and no damage to our property in any way.Our streets are narrow and houses close together. They were masterful in handling all the big equipment and not inconveniencing any of our neighbors. The sales *** we worked with gave us 5 star attention and was available for any questions we had. Working around 2 hurricanes was done skillfully, protecting our investment and their workers as well.
    • Review from V. Sharon A

      5 stars

      11/08/2024

      I am so thankful for Roman Roofing. ***** so many companies and was frustrated for 2 years to not be able to get follow-through on promises to come and quote me the job. Roman arrived in 1 day, quoted, was reasonable, went through a hurricane, and then showed up to do the work, even though it was not a major job. Totally pleased!
    • Review from Ted Z

      5 stars

      09/25/2024

      I've called Roman Roofing 5 times over the last 17 months. After hurricane Ian struck we lost a few tiles, but no apparent leaks. Jordan gave us an accurate estimate. I obtained tiles, which the Roman Roofing crew used to replace the damaged/missing ones and all was good. I called Jordon on 4 other occasions. Three times for leaks due to the poor workmanship of the original roof installation by another company. The estimates were fair and accurate. Roberto, Carlos, Octavio and crew did a great job, replaced rotted wood and thoroughly patched the areas around the leaks and resecuring the tiles seamlessly. Octavio also pointed out moisture accumulation around some ductwork near my A/C air handler which I hadn't noticed. I was able to repair the weakened seams myself, saving money on an expensive A/C service call and possible ceiling damage. The 5th call was for a shifted tile I noticed which was unrelated to the repairs. Jordan arranged for workers to reposition and secure the loose tile - at no charge. To the entire crew at Roman Roofing, Thank You!!!
    • Review from Ontario B

      5 stars

      09/24/2024

      Honest company , affordable, great work, on time, the manager help to cover the damage roof section the same day to stop water from damaging my ceiling.I will recommend this roof company. I will continue working with them. No regrets.
    • Review from Gayle A

      5 stars

      08/27/2024

      Incredible experience. ***** was amazing and very professional as was the entire team that worked so hard putting on our new roof. Highly recommend this firm and the entire team.
    • Review from S. S.

      1 star

      08/21/2024

      Run from this roofing contractor/ they installed faulty underlayment which caused tremendous water intrusion and flooding in our CC home. They refuse to pay for damages and the matter is in litigation ************

      Roman Roofing, Inc. Response

      08/23/2024

      Regarding the matter of the underlayment and subsequent water intrusion, we understand how frustrating these issues can be. We were committed to resolving the situation and initially requested a copy of the invoice from your general contractor to verify the amount due. After multiple attempts to obtain this directly from you, we eventually received it from the *** However, the amount listed on the invoice differed significantly from what was initially claimed.
      We made every effort to address this discrepancy and reached out to you multiple times to discuss it. When these attempts did not resolve the issue, we involved our attorneys to ensure proper handling of the situation. Ultimately, we were able to settle the matter when you agreed to the payment.

      Customer Response

      08/26/2024

      First weve heard of you reimbursing us for any damages. We dont know what information you have received and from whom, but we have not even completed all the repairs, therefore it is unlikely you have all of the expenses related to the causality you created. Not once, have you requested an itemized list of damages nor did you send an appraiser to assess damages. Your negligence has depreciated the value of our home. You ignored our concerns regarding underlayment detachment. You blatantly lied and told us the underlayment was waterproof and our roof was secure. Professionally , you have failed us on so many levels including verifying your insurance. Your underlayment crew could not provide us with certifications or identification. You destroyed our home. You have placed a lien in our property and you refuse to pay for damages. You are not trustworthy whatsoever and your lies continue at our expense.
    • Review from Melissa S

      5 stars

      08/17/2024

      We had our roof installed back in 2017 and were very pleased then. They were easy to work with, no problems whatsoever. The roof has held up perfectly all these years. With (3) 3x2 skylights, not a leak, not a shingle lost with all the storms that have crossed our path these last years. Fast forward to today. We noticed what appeared from ground level to be the ridge cap lifting. We called Roman, they came out within two days, checked the roof, showed us everything was still secure. Checked out the entire roof while up there, not a problem to be found. What we saw from ground level is sort of an optical illusion. They did an EXCELLENT install back in 2017 that is still in great shape all these years later. We highly recommend them, they are professionals with INTEGRITY.
    • Review from Lisa R

      5 stars

      07/30/2024

      Professional, timely, organized, efficient and clean! *************************** and *************************** were a pleasure to work with. ******* communicated every step of the process and answered any questions and concerns. A very positive and smooth experience. The portal is great and informative. Thank you!
    • Review from Lawrence A

      4 stars

      07/29/2024

      I selected Roman Roofing to replace my roof, damaged by Hurricane ***. I selected them because they are local, have a great rating here at the BBB, and they agreed to the terms that I requested. In total, I am happy with the end result, but it was not without intervention to get what we asked for. Although they have a website that compiles all correspondence, it is useless to determine the status of the job as its not updated until after an action occurs. So things like deliveries are a surprise at 0730, along with beginning the job. They go weeks between crews showing up. One request I had that I do not believe was met is that all crews be Roman employees, not sub-contractors. Since the crews that showed up didn't speak a lick of English, and their trucks lacked Roman livery, I have no idea who they were. The only thing I'm unhappy about is that I thought we negotiated replacement gutters as well. They provided a proposal that I thought I accepted as part of the entire roofing job. When the roof was done, but the gutters were, I reviewed the contract to find it never made it in. So they requoted the gutters, but then raised the price by $795... All-in-all, it was a familiar experience dealing with contractors to work on my home. The job got done and it looks great and so far no leaks.
    • Review from Tom G

      5 stars

      07/12/2024

      From start to finish Roman Roofing met every planned event and commitment. From ********************* the sales rep through the tile removal, production tile, gutter replacement and office teams they all provided excellent service and high quality results. In addition, the price was very competitive while others were clearly taking advantage of Hurricane *** demand.*** and *************************

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.