ComplaintsforPro Distribution LLC
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Complaint Details
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Initial Complaint
09/05/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Did not receive the items I purchased.. no contact from the seller..Initial Complaint
08/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an order with protechhelmets.com and after placing the order, made multiple attempts via email and phone calls to check the status of the order. After receiving no responses via emails sent, I attempted multiple phone calls where the system goes right to a voicemail. I found an additional phone number that went right to a busy signal. Since I have not been able to reach anyone to get a confirmation for the item I purchased, I had to go elsewhere to purchase because the item was needed in a short period of time. I left a message to cancel the order and still cannot get anyone to return my phone calls or emails.Customer response
08/31/2022
I still have not heard from the business
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.