Business ProfileforCCI Holdings Group LLC

DO NOT HIRE CCI CONCRETE The initial contract was for the removal of driveway and pool deck pavers, including the demolition of underlying concrete. Sales representative Rico lacked knowledge in concrete work, leading to numerous unaddressed requests for contract revisions. Despite providing detailed feedback and images, Rico pressured for contract signing without addressing concerns. The company’s credibility was questionable, with no verifiable license and missing core values on their website. Requests for a project schedule were met with vague responses, complicating coordination with other contractors. Rico promised flexibility in walkway placement, but the crew proceeded without consultation, resulting in you adjusting the formwork yourselves. Project Manager, Peter, also the VP, was unresponsive to special requests and lacked planning, causing scheduling issues. The demolition team, led by Johnny, used inadequate tools and damaged property, including utility lines and neighbor’s internet cable. The crews, including his family, being subcontractors, showed a lack of loyalty and care for the project. Promised design elements like wood plank stamped concrete and a concealed pool skimmer lid were not delivered. The concrete work was poorly executed, with uneven color and sealant, sloppy stamped patterns, and improper slopes leading to water accumulation. The site was left messy daily, and the crews’ lack of professionalism extended to disrespecting your home and property. Sarah ****** from the company handled the permitting but was not well-informed about local requirements. The pool deck permit inspection failed due to improper installation, and the company’s response was unprofessional, leaving you to resolve the issue. The experience with the company was highly unsatisfactory, leading to significant delays, additional work on your part, and a recommendation against using their services. We do not recommend this company. You will end up babysitting their crews.