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            Business ProfileNissan of Clearwater

            New Car Dealers

            Contact Information

            15232 US-19

            Clearwater, FL 33764

            Get Directions
            Visit Website
            (727) 977-2611

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            23 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            15232 US-19, Clearwater, FL 33764
            BBB File Opened:
            6/10/2022
            Years in Business:
            3
            Business Started:
            8/17/2021
            Business Incorporated:
            7/7/2021
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Clearwater N Automotive Management, LLC
            Business Management
            • Bruno Pignano, General Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            23 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/01/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            I was denied the sale of a vehicle after advising the representative that I had a pre-approval from my bank. I uncomfortably allowed them to run my credit, and not only did they not sell me a car, they insulted me by suggesting that my current car (2018 *** *****, in pretty good condition) is almost valueless for a trade. It is appalling that an upsell is more important than honoring a valid pre-approval from a reputable institution. Will never purchase here, even if I had better credit.I CAME TO THIS ESTABLISHMENT AS AN HONEST, HARDWORKING SINGLE MOTHER WITH A DECENT INCOME. MY ***-APPROVAL WASN'T EVEN CONSIDERED OR LOOKED AT!! THE ONLY PEOPLE Y'ALL CARE ABOUT HAVE 700+ CREDIT SCORES AND 6 FIGURE INCOMES. THAT'S NOT THE MASSES. MANY PEOPLE ARE STRUGGLING LIKE MYSELF! I WAS 100% SLIGHTED AND DISCRIMINATED AGAINST. HAD I LOOKED DIFFERENT, THE ***-APPROVAL WOULD HAVE BEEN HONORED, AND I WOULD HAVE DRIVEN AWAY WITH A NEWER CAR TODAY!YOU DON'T HAVE TO SELL ME A CAR, BUT YOU CAN AT LEAST REMOVE THE INQUIRY RROM MY CREDIT REPORT CONSIDERING MY CREDIT WAS PULLED WITHOUT ANY CONSIDERATION OF THE *** APPROVAL FROM SUNCOAST CREDIT UNION!
            Read More
            Read 22 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Steven H

            05/24/2024

            I purchased a used vehicle a month ago after driving off the lot realized windshield was cracked, needed brakes and a/c repaired. We also thought we purchased bumper to bumper warranty only to find out it was for tires after paying $5000 extra. They refused to fix brakes and windshield saying that it was the tires and my insurance would fix windshield. Had to take care to Crown Nissan St **** to fix brakes and $400 later. Did not received a printed copy of sale everything was on a disk, missing line item detail of all the charges. Very shady practices to take my $12,000 down payment for a car that cost $17K and send me a finance bill for $21K if paid off in 30 days!!!

            Nissan of Clearwater Response

            05/27/2024

            Dear ****************,

            We sincerely apologize for the issues you encountered after purchasing your vehicle. I completely understand your frustration regarding the windshield, brakes, and warranty coverage.

            Regarding the warranties you have purchased, I apologize for any confusion. The warranty you purchased covers tires, not the brakes, as brakes are considered a wearable item and are typically not covered under bumper-to-bumper warranties. The Certification inspection indicated that the brakes met safety standards at the time of inspection.

            To address your concerns about the sales documentation, I have emailed you directly including all of your deal documents.

            We sincerely value your business and regret any inconvenience this situation has caused. If you have any further questions or need additional assistance, please do not hesitate to contact me directly.

            Kindest Regards,

            *************************
            Store Assistant
            Nissan of Clearwater
            Read 3 More Customer Reviews

            Local BBB

            BBB of West Florida

            More Info on Local BBB

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