3 Customer Reviews
Review from Paul W
5 stars12/21/2022
We have an older condo in a retirement community so the plumbing is obviously old (like the residents!) I wanted two shut off values replaced under a sink, they were basically non functional due to age and calcium deposits. Small job but I did not want to attempt just in case there were issues (e.g., twisting off the value and tearing up the copper pipe they were attached to). They happened to have a plumber in the area that just finished up a job, so within 10 minutes of me calling he was knocking at the door. Extremely personable, he knocked out the job in less than an hour. Reasonable rates compared to others. I am quite pleased and will always use them in the future. These guys are BBB accredited while others that work in our area claim it but are not! Definitely recommended!Review from Judy W
5 stars09/17/2022
Price was cheapest out of ********** I called. They verified appointment and showed up on time. They did a great job and cleaned up after themselves. Would hire again. **********Review from Penny T
1 star01/05/2022
The Receptionist is terrific and handles calls efficiently, BUT the service person DOES NOT Show UP! You are left waiting and waiting. Bad sign. Calling a different Plumbing company. Too bad taking my business elsewhere and giving my hard earned money to someone else. At $120 an hour they should show up.. While the rest of us make anywhere from $15 to $50 an hour. Maybe they should teach manners and respect at Plumbing School.
Denny's Plumbing Response
01/27/2022
First we don't charge $120.00 and hour. We charge $100.00 for the first half hour and $50.00 dollars every half hour after. We called the morning of the appointment with no answer. We called three times and left a message with again no response. When the customer called back later in the day she stated "she was vacuuming and did not hear the phone". We tried to reschedule but the customer did not find that acceptable. The customer spoke with the call taker and advised us she would "call someone else and her son owns the BBB and they will hear about this".
We always call before we come out to provided service due the every changing environment and to make sure our services are still needed. Like stated we tried to reschedule but the customer did not want too.
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