ComplaintsforC N C Home Services LLC
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Complaint Details
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Initial Complaint
06/14/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I met with Rob A***** of CNC Home services on January 13, 2022 to do some repairs on our mobile home. Before any work was discussed I was very clear with Rob that I was on a time crunch because I was a Canadian resident and if the repairs could not be completed in a timely matter then I would wait and return in the fall of this year when I had more time. Rob assured me the job could be completed in two weeks. I agreed to the contract on January 14 and Rob received a down payment of 2500.00 Rob showed up January 26 to start jobs at my home. Two weeks later when bathroom was complete I paid the remainder of the quote because jobs were almost completed with a few touch ups that Rob said he would address and complete. I was doing work in the shower and spilled a jug of water on shower floor. The next day there was still water covering the shower floor. The water was not getting to the drain and pooling in the middle of the shower. I informed Rob and he said he would take care of it. I had extra tile that I had yet to return. On the week of February 14th his employee George removed tile floor and re laid tile and grouted. A few days later I took a shower and water was still pooling in the middle of shower floor. Again Rob was notified and said he would repair it himself. On February 26 he returned and chipped out tiles in the middle of the floor, tried to repair it and added new floor tiles. The issue was still happening with the water and now grout lines are larger and could tell that floor had been touched up. At this time Rob had informed me that he was waiting for glass that he had ordered to install in my shower and when it came in he would fix shower floor and install glass. The glass needed to be cut a certain way as he had added a ledge in tile on bathroom wall. He previously told me glass was in and he just had to pick it up. On March 20 I sent and email asking if glass was in and about an electrician bill he agreed to pay. He messaged
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.