ComplaintsforThe Bottom Line Construction, Inc.
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Complaint Details
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Initial Complaint
07/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My roof was recently replaced by this ************* it is leaking badly when it rains. There is mold in my upstairs bathroom from water leaking into the walls. My ceiling light has fallen out from water leaking into it. I have tried multiple times to contact them to fix this ************* they have stopped a picking up my calls. My roof is still under a 5 year warranty. Every day that goes by the damage to my home from the leaking roof is getting worse.Business response
09/14/2022
We are working directle with the owner to resolved this issue. I do not know what else I can do but that. It is on going. We are dealing with the problem not because of a complaint or BBB rating but because it is what we do. There is a leak beyond what we were to work on. It seems to be from a plumbing line. If it was just a roof problem there would not be a problem. It goes beyond what we were contracted to do. Yet we are in the process to get at it and resolve it. That is all we can do and we are doing it. I cannot the lady from making any complaint but she cannot say anything about us not attempting to fix it which is beyond any structural or just a roof issue. It takes hardly any time to stop a roof leak if that was all it was.Sincerely*****************************
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Contact Information
5291 Woodland Dr
Delray Beach, FL 33484-1106
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.