ComplaintsforRhema Word Christian Academy
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Complaint Details
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Initial Complaint
10/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was looking for a new school for my son for ************** year23-24. I was interested in a private school for him to attend so I did my research. I visited a few school a that day and Rhema was one of them. The school was very appealing to the eyes but the curriculum you were promised seems awesome also the few perks such as free lunch and free transportation. She told me it was deposit which was **** for him to attend and my son also had a scholarship which was gonna help with tuition as well. I left that day and told them Ill call if I choose to go through with it. On the sept 3 I gave the principal a call and told her time is running out and school starts on the 6th so Im going to make him attend Rhema. She took my card info and charged me the ****. School was on the 6th of sept my son went on that day and it was awful we realized we made the wrong decision and I withdrew him on the 7th of sept he never returned the again from that 1st day. I asked administration about my deposit being that we attend the school for less than 24 hours I was expected my refund back of some amount I was told that I can not get a refund because its non refundable. I was shocked and very angry because I knew my son only went from 8-2 and never went back and they dont want to give me back nothing. I just feel as if ** *********** something why would they just keep over **** for a child that doesnt go there. Hes not a student there at all.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.