ComplaintsforMediation Resource Group, LLC
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Complaint Details
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Initial Complaint
04/16/2024
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
We contacted Mediation Resource Group after they sent us a letter to get out of our timeshare. We talked to them a few times and signed a contract. I cannot get ahold of them now and had sent them $4000.00. Now the website says they are permanently closed. I don’t know if they ever filed to get rid of our timeshare so I don’t know what to do about that since I haven’t paid my maintenance fees for this year. I don’t know what to do now. This will also affect our credit rating I have been told.Initial Complaint
01/30/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
We hired Mediation Resource Group to help us get out of a timeshare with Branson's Nan****et, we were told, that it would not take more than 12month's . Mediation Resource Group (Robert ****), is the person I spoke with he said that he would be able to get the total amount we had paid for the timeshare, and that Mediation Resource Group would receive 30% of the total. If within the 12months he could not get it settled we would receive our 4000.00 dollar back in full. I spoke with Robert many time in past months he assured me everything was going good, and to check with him the last of December, 2023, I tried to contact him many times, the phone number is not a valid number now. Mediation Resource Group ph. number 1-800-506-5987. Robert **** personal Ph. number 417-527-1079. My contract number with Mediation Resource Group is 436671, I need to do whatever I can to try to at least get back the 4000.00 dollars that he has taken. any help would be appreciated.Initial Complaint
01/25/2024
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
This is a formal complaint against MEDIATION RESOURCE GROUP-1992 Lewis Turner Blvd,suite 1116, Fort Walton Beach,Fl. 32547 ph 1-800-506-5987. ROBERT *******,VP 417-527-1079 (same number as Robert ***** My name is Diane *** ***** ***** **** and Dennis Joe ***. *** ** *********** Ms 38868 ph ************. We started working with this company 12-20-22, to get out of a timeshare in Branson,Mo. We paid them $5500 plus $1500 for credit protection (I have documents), We were told it could take 9 months to a year--so by Dec. of 2023, we would get all of the money we had spent up to that date. I called regularly to my person of contact ROBERT ****, 417-527-1079 for updates. as of 11-7-23 when I checked he said you should be completely done and funded after 1st of the year--we will open the 2nd week of Jan. 2024. On Dec. 27th I checked again and he responded "we are closed until 1-8-24. So when I called him back on 1-15-23--his number had been disconnected. So I started calling the company number--no answer- leave a message--I have been calling ever since--no answer and NO call back. I googled the company hoping to find another phone number--no luck--it says PERMANENTLY CLOSED.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Fort Walton Beach, FL 32547
Customer Complaints Summary
5 total complaints in the last 3 years.
5 complaints closed in the last 12 months.