Business ProfileforNu Car Rental

0 rating . It is either pay nontransparent/nonessential charges at FLL NU/zezgo rental or get stranded. 3 people in the span of 45minutes walked out of deal. When I went to counter They claim liability insurance is mandatory but no where in contract it states mandatory, rather gives option of decline ( I had insurance thru my credit card) i asked to see a copy of terms to help alleviate 2 concerns on terms..she refused to show me copy of terms. I asked for manager (they claim no manager just workers) . I asked to cancel. Desk girl refused and told me i had to call somewhere else to do so, when they said fine we will cancel to a previous person in line. By this time there was what i considered innocent line of new ******* from airport . Room is small conversations easily heard. I asked for a printout showing my "request and reasoning for cancellation she refused (written or printed). So it would be my word against hers. (conversation went on for a few . She finally said she cancel and the only proof I could get was to turn around and ask all the people behind me if they heard her agree to cancellation, as they all said YESSS! which i attempted to record. Now, When your quoted TOTAL charges it should entail all mandatory charges upfront to get your keys and pull out of lot .. !thats why they have transparent laws. If I request to see a written copy showing me the terms and conditions she is asking me to abide by, By law she should be able to readily provide without refusal or telling me to look it up online on my own. I am a local but IMAGINE , ON VACATION, GOING TO RENTAL , SEEING YOUR SUPPOSED UNDISCLOSED MANDATORY CHARGES FAR EXCEED YOUR QUOTED TOTAL PRICE AND NOT KNOWING OTHER OPTIONS. FOR THOSE WHO PAY I CAN IMAGINE IT WAS WITH A KNOT IN THEIR STOMACH LIKE I FELT .. SAD FOR THOSE WHO DIDNT BUDGET FOR THAT AND HAD TO WALK OUT WITHOUT A CAR AND CHARGED FOR NO CANCELLATION POLICY. THIS IS A CASE FOR INVESTIGATION AND COURT JUDGEMENT IN MY POINT OF VIEW