ComplaintsforKiowas House Husky Rescue Inc
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Complaint Details
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Initial Complaint
06/20/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I adopted a dog from them and had to pay $200. Less than 3 weeks into having the dog he started becoming aggressive with my daughter and eventually bit her. I was lied to about his health and behavioral problems and when I returned him and asked for my money back they refused saying it’s a “donation “Business response
07/01/2024
******* contacted us to adopt one of our dogs and was advised of any and all concerns we had with him. I have screen shots of us telling her he was anemic as well as of how sick he was. ******* signed our adoption application and agreed to our terms which included a $200 non refunding adoption donation to our organization. When she notified us that she was not willing to do the training or put in the effort to try and keep Houston we arranged for him to come back to the organization and we refunded her donation in good faith despite her agreement to our terms.Business response
07/08/2024
******* contacted us to adopt one of our dogs and was advised of any and all concerns we had with him. I have screen shots of us telling her he was anemic as well as of how sick he was. ******* signed our adoption application and agreed to our terms which included a $200 non refunding adoption donation to our organization. When she notified us that she was not willing to do the training or put in the effort to try and keep Houston we arranged for him to come back to the organization and we refunded her donation in good faith despite her agreement to our terms. (SEE ATTACHED)
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.