ComplaintsforExact Transport LLC
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Complaint Details
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Initial Complaint
04/04/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I recently had to move an oversized load and **** from Exact assured me that he could handle it. DO not believe them!. I write this in hopes of saving a another person from the nightmare of this guy. They say they can handle anything until they get the deposit and then they load your stuff and tell you the load is different and try to extort more money knowing you're already invested in them. Ultimately, he held my load hostage for 2 days causing incredible delays and expenses all in order to try to more than double our quote. He will tell you that your measurement was wrong or some fine print is the reason. Don't buy it.Initial Complaint
09/20/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On friday Aug 19,2022 exact transport promised us that a truck was to arrive at 3:00 to load a case combine to be hauled to Fla. The broker requested the deposit to be paid by credit card at that point. We gave him a credit card number at the time for a deposit of $550.00 in good faith . The truck driver called about the equipment and decided that his truck could not haul this equipment. We requested that the charge be reversed because this company did not ever haul for us. We have not had a reply except that he would refer this to his boss. we simlply feel this charge should be refunded as they did not serve us in any way to warrent this charge. Please get the money returned to our credit card
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.