ComplaintsforAsh Empire LLC
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Complaint Details
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Initial Complaint
06/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired ********************* (Ash Empire) to remodel a bathroom. I told him I had guests coming for Memorial weekend and if he couldn't finish in the three weeks from May 1st-21st, I'd just wait and do it after our guests left. Not only did he not finish on time, he left me with a mess. Twenty five days after the original deadline I had to fire him. A week before I let him go I'd given him a deadline to finish, he totally blew it off. I spent over $10,000.00 on materials, some of which now have to be torn out because he did such a poor job. Cracked tiles, uneven grout lines/installation, inch wide grout lines where the tile in the shower meet the floor, he used touch up paint on the ceiling where he painted wall paint on the white ceiling, the touch up paint is not the same color. He didn't make an allowance for installing the metal trim on the tile edge, ran the thin set all the way to the edge of the tile. I could go on for another paragraph. Beyond frustrated. This is the WORST experience I've ever had with a contractor. On top of all that, he pressures all the time to get paid even when he hasn't met his obligations. Run from this guy. Not ethical, not a good contractor. I'd like my last deposit returned so I can hire someone to finish the project.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.