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            Business ProfileRicky’s Automotive Shop

            Auto Repair

            Contact Information

            10738 New Kings Rd

            Jacksonville, FL 32219-2132

            (904) 240-2415

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            10738 New Kings Rd, Jacksonville, FL 32219-2132
            BBB File Opened:
            2/26/2018
            Years in Business:
            7
            Business Started:
            12/1/2016
            Business Started Locally:
            12/1/2016
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Davin Furman, Office Manager
            • Ricky Spires, Owner
            Contact Information

            Customer Contact

            • Davin Furman, Office Manager
            • Ricky Spires, Owner
            Additional Contact Information

            Fax Numbers

            • (904) 240-1411
              Other Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/21/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Victor R

            08/25/2023

            This shop does not fix engines. All they do is change the engine for a new one or a used. I call them with a problem a compression problem obviously a mechanic needs to dig in the engine 3 days later they call me say your car has a compression problem ( No Sh*** Buttercup). They Told Me over the phone.Recommending that I buy a used or a new engine. When I ask the price they say for a used engine. $4500 and 4 a new engine ***** to $9000 onbelievable. So long story made short. I went to pick up the vehicle. They told me was $250. 100 to tow it a $150 chop fee. When I got to the window, they start adding a s*** load of things. Taxes shop supplies and they went with non-cash fee. I mean, all of it when all the way. To $298 so I just threw out $300. they Are not worth it and they are not a Automotive Repair Shop They Just Replace parts not repaired them *I made a mistake I and I pay for it I am telling you not to make the same mistake I did learn from it please ?? God bless you and hope for the best wich ever decision you make.

            Ricky’s Automotive Shop Response

            09/06/2023

            Dear BBB We gave ********************* options to repair his vehicle. He declined all the options. I am sorry but everyone has to pay taxes. I am also sorry our credit card company charges a credit card fee to process debit or credit cards. We have those signs listed for everyone to allow the customer to pay with another payment method. We appreciate your time thank you

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            BBB Serving Northeast Florida & The Southeast Atlantic

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