Customer ReviewsforTwo Men and A Truck

I wish I had checked the reviews before hiring this company. To keep it brief, I hired them and received an estimate of $800-1057.50, which was lower than I expected. The move was supposed to take a maximum of 6 hours, and I agreed to cover any extra time. However, it ended up taking 14 hoursone worker left, and I ended up moving boxes myself. They also damaged my items and delivered pieces of a mirror wrapped in a napkin. The one person who stayed couldn't move furniture alone, so he returned the next day. I ended up being charged $150 twice for mileage on the 14th and 17th, plus $1775, which included another $150 for mileagetotaling $450 just for that, in addition to the moving costs. I even tipped the guy who stayed. I called multiple times and spoke with ******, who seemed confused about the original instructions from the general manager. He initially said, "We're going to charge $150 for the entire move," then called back five minutes later to say he misunderstood and would recalculate the charges. I told them I was willing to pay the original amount, tip, and mileage, but I wouldnt pay the full amount since I did much of the work myself. He said he would call me back, but he never did. Instead, I woke up to several charges on my card and called him again, only to be told, "We wont be able to come to an agreement."Moreover, the general manager was not interested in speaking to me. It was a nightmare of a move and this company is a joke. DO NOT HIRE THEM !

We have resolved this directly with the customer.