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            Customer ReviewsCritical Awareness

            Security Consultant
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            View Business profileBBB accredited business

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            35 Customer Reviews

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            • Lowest Rating

            • Ray M

              10/24/2024

              Great class. Learned a lot. Trainer made the class fun!

            • Andrea R

              10/24/2024

              ***** ***** is a very good Instructor and her made the class fun and educational at the same time

            • Gabriel M

              10/03/2024

              Instructor ***** ***** is amazing very knowledgeable and helpful great place and staff I recommend this place anytime classes are very well informed

              Critical Awareness Response

              10/04/2024

              Thank you kindly for the positive review. We appreciate you!

            • Jenna T

              10/02/2024

              ***** was very informative teacher.Very professional and knowledgeable. Interesting and amusing stories

              Critical Awareness Response

              10/03/2024

              Thank you kindly for your review.. We appreciate your feedback.

            • Destinee N

              09/25/2024

              I think that it is bogus that I have reached out to ********* and Mr. ***** with Critical Awareness at the number provided online, on September 13th, 2024 at 1515 hours for a refund for the * course. Unfortunately, it is currently September 25th, 2024 and still I have not heard back from this business. I have left multiple voicemails and I have proof of reaching out countless times for a refund. Sadly, at this point, I had to call my bank and start a claim for my refund. It is very unfortunate that this could have been avoid by a SIMPLE refund process or a courtesy call with an update. **************** is everything especially when it comes to a small business. For someone that is prior military it should come with naturally instincts to communicate to those who are speaking to you or trying to communicate with. So, for you to respond to a ****** review and not a student and LIE saying you have returned ALL calls. When I have not received any phone calls, missed calls, or ANY voicemails on my end. I have no clue what you are stating my review is fake and I am being paid by a "byrdseye" is disrespectful and out of line.

              Critical Awareness Response

              10/03/2024

              We apologize for the trouble you are having an will reach out to you today. We certainly do not want you to go without a proper refund if it is owed to you.

              Critical Awareness Response

              10/04/2024

              we have sent an email to ******************** requesting the following information in order to help resolve your issue. Date of transaction Amountof transaction Customer full name Name on card used Last four digits of card number used Thank you,***********************************************

            • Phillip F

              09/04/2024

              Please change your home screen picture !!!! Anyways awesome class loved it

              Critical Awareness Response

              09/14/2024

              Thank you! We appreciate you taking the time out to give accolades!

            • Chief David R

              07/04/2024

              I've been in law enforcement since 1984 I took course w ********************* for my G requals and I will state that his training is real world and professional. I would HIGHLY recommend Critical Awareness to any one in the armed security profession

              Critical Awareness Response

              08/28/2024

              Thank you kindly for the 5-star!

            • Joyce C

              07/01/2024

              ***** made sure we knew what we were doing before we went to the range. He and ********* are awesome! Very informative and does NOT play about safety!

              Critical Awareness Response

              07/03/2024

              Thanks so much for the wonderful review! We appreciate you!

            • William M

              03/19/2024

              They make it interesting while giving you everything you need to know and more than just what is on the test. Just take notes and pay attention you will do fine.

              Critical Awareness Response

              03/20/2024

              Thank you for taking the time to let us know how we are doing!

              Critical Awareness Response

              03/20/2024

              Thank you for taking the time to let us know how we are doing!

            • Chris P

              12/01/2023

              **** was the best instructor/teacher *** ever had, literally! Taught me things outside of security and honestly very important life lessons. Glad I took this class because I walked out with more than just a certificate this is knowledge you cant get just anywhere. Thanks **** continue being a great person I appreciate everything!

              Critical Awareness Response

              03/20/2024

              Thank you!

              Critical Awareness Response

              03/20/2024

              Thank you!

            Customer Review Rating

            4.89/5

            Average of 35 Customer Reviews

            Contact Information

            10385 N Main St

            Jacksonville, FL 32218-5626

            Visit Website
            (904) 410-2123

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/4/2019

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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