Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Rent-A-Wheel, LLC has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rent-A-Wheel, LLC

      2016 N Main St Kissimmee, FL 34744-3311

    • Rent-A-Wheel, LLC

      909 W International Speedway Blvd Daytona Beach, FL 32114-3543

    • Rent-A-Wheel, LLC

      832 E Memorial Blvd Lakeland, FL 33801

    • Rent-A-Wheel, LLC

      2395 W Colonial Dr Orlando, FL 32804-8006

    • Rent-A-Wheel, LLC

      15350 Sherman Way Van Nuys, CA 91406-4203

    Business ProfileforRent-A-Wheel, LLC

    Retread Tires
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Rent-A-Wheel, LLC has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rent-A-Wheel, LLC

        2016 N Main St Kissimmee, FL 34744-3311

      • Rent-A-Wheel, LLC

        909 W International Speedway Blvd Daytona Beach, FL 32114-3543

      • Rent-A-Wheel, LLC

        832 E Memorial Blvd Lakeland, FL 33801

      • Rent-A-Wheel, LLC

        2395 W Colonial Dr Orlando, FL 32804-8006

      • Rent-A-Wheel, LLC

        15350 Sherman Way Van Nuys, CA 91406-4203

      Location of This Business
      2016 N Main St, Kissimmee, FL 34744-3311
      BBB File Opened:
      10/1/2004
      Years in Business:
      20
      Business Started:
      10/1/2004
      Alternate Business Name
      • Rent-a-Wheel
      Contact Information

      Principal

      • Luis Ortiz

      Customer Contact

      • Luis Ortiz
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Erik S

      1 star

      12/05/2023

      If I could honestly give them Zero stars, simply for the rude remarks, threats, and destruction of personal property; also, a very unorganized, mismanaged company; a disgusting, un-sanitized rundown building filled with depression; and a very hostile environment. You know, doing a favor for a friend by returning her ridiculously overpriced rims and tires on her vehicle would also, turn out to me being in the wrong for the entire event. (With a new cash buyer, price didn't matter to him also had cash in hand same day). Which would result in getting personally attacked and cussed out by the store manager Chuck and his accomplice. I was called many names along the way, some being personal attacks, others mental, while the rest were antagonistic, degrading, and threatening remarks. Then they proceeded to move onto a more personal character assassination technique, which is more offensive than what I can share on this platform. While Chuck and his accomplice were on their temper tantrum, they continued to be hostile and threaten me. They also video recorded me to make me seem like I'm wrong, knowing it was NOT my vehicle! Even explained that and apologized for it. They made themselves seem completely justified for their actions. But Chuck and his accomplice continued to antagonize the situation by taking things even further while installing the original rims back onto the vehicle. They refused to touch one rim because they damaged the center cap during the original installation of the new rims and tires (purchased from them). Afterwards, they kicked the expensive center cap on the floor back to me. Then, as I was trying to back my vehicle out, they were creating a very unsafe work environment for themselves and a scary situation for me as a driver trying to back out a 7,000-pound off-road vehicle by sticking their feet under the vehicle while giving me the middle finger and continuing their temper tantrum by yelling and laughing obscenities as I drove away. DONT SUGGEST

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.