ComplaintsforAll In One Septic Inc
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Complaint Details
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Initial Complaint
08/26/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Job has not been done. Its been been almost 3 month and job its not done. Always telling ************:05/30/2024 Amount: $8,250.00 + $3,000.00 Credit for previous job not done correctly Job: Pump septic tank, install new drain field Warranty: 10 yrs ***** L ******** Junior and ******** are the person I been in contact who threat me with lawyers and court because I ask for my money back since they are not doing the job.Initial Complaint
03/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
On January 22 2024 I had All in one come out. I had small black bugs all over driveway and house. I call and told them my problem and asked if they could go under the house and heck for leaks. When they came out ******* said ,no leaks and I needed a Hydro Jetting. So I told him if that will take care of the bugs to go ahead. On February 6th I called and talked to ******, he said they would be out the next afternoon. No show. I called on February 13th and talked to ****** again. He said they would be out the next day. No show. Called back the 19th no answer, mailbox full. I called back on February 27th and talked to ***** ,the new manager. He said they would be out tomorrow. No show again.Business response
05/15/2024
The boys were out today and finished up.Hopefully everything will be fine, without any issues.Thank You ****** for your help !!****** BrothersCustomer response
05/16/2024
******, the boys from A-1 septic were out again on 5/7. When they arrived they were backing in the driveway and hit the roof of my carport. They were under the house for a long time. The cost for that trip was $5,560. The next morning my wife was doing laundry and when the washer emptied the water you could hear the gurgling in kitchen sink. My wife called A 1 this AM to see what we can do to get rid of that gurgling in other sink drains, ****** said they will be out today, so, with any luck , maybe just maybe we will get it fixed today.
Customer response
05/16/2024
Complaint: 21498735
I am rejecting this response because:ConsumerMost Recent MessageDate Sent: 5/16/2024 10:46:40 AM******, the boys from A-1 septic were out again on 5/7. When they arrived they were backing in the driveway and hit the roof of my carport. They were under the house for a long time. The cost for that trip was $5,560. The next morning my wife was doing laundry and when the washer emptied the water you could hear the gurgling in kitchen sink. My wife called A 1 this AM to see what we can do to get rid of that gurgling in other sink drains, ****** said they will be out today, so, with any luck , maybe just maybe we will get it fixed today.
Sincerely,
******. *************************Initial Complaint
03/03/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I hired a company to repair my septic, they left the peanuts dug up from my original septic everywhere; yard, in river, all over neighborhood. They promised clean fill dirt, they promised to clean up peanuts. They request I put in an unapproved chemical in tank monthly to kill roots or warranty not honored. They promised reseeding yard for grass. No promises kept, I was forced to pay cash, no checks.Initial Complaint
12/06/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I googled for work to be done on my septic system. Seeking companies in our area I used ****** list and ************ and others. Rick VP from All In One Septic Inc called me on 11/15 and quoted a price of $275.00 to pump the tank and the cost for the alarm box he said I would have to select from someone at the house. Rick also stated these are stock items. He said someone would co e 11/16 between 8 and 10AM. On 11/17 a truck came to pump the tank and asked what I was quoted to pump it He walked away from me to ask the price of the alarm box, he apparently didn't want me to hear any of this and quoted me $325.00 for the alarm. He said someone would come next morning to install it a bring a receipt of pumping as he ran out. He said I had to include that price on the check to order it done, I complied. On Monday I left a message they cashed the check 11/19 they had my money and I have no product to show for it. They never answer or return a call. I called a competitor company they stated they get many complaints about them taking peoples money. He also stated the county knows about them and won't do anything about them. We seniors and veterans don't need this aggravation as unsuspecting victims. Even the BBB bears this company out needing to have criminal proceedings against them. I want my money back!!
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Customer Complaints Summary
5 total complaints in the last 3 years.
2 complaints closed in the last 12 months.