Business ProfileforAffordable Aluminum Construction, Inc.

I paid almost 28k for a sun room and the work was sloppy. They installed defective windows and said it is a manufacture issue. They left 3 holes in my floor after replacing a dangerous high threshold. They did not communicate at all and made choices for home owner. They refuse to fix windows or repair floor before full payment is made. I have paid 22k so far and will not pay more until repairs are addressed. The caulking and layout of the frames was horrible too. They did not snap a line to leave a consistent edge of concrete. I have areas that are 1 to almost 3 . The caulking they got everywhere. I forgot to mention one window has a large scratch and all the track ***** the windows glide on are loose and not the same locations. The windows measure when opened 3/4 top right corner and only 1/4 bottom corner. I would never recommend this company!

Client didn't pay, still avoiding paying final balance even after building department inspected and approved it as being installed within the engineering and manufacturer guidelines.  Client asked for a unique threshold different than manufacturer provided, which meets Florida Building Code requirements for tripping height.  We installed a different threshold and still client doesn't like that.  Offered another solution, but client is not willing to pay bill once the agreed upon checklist is achieved.  The windows are great, the bottom glides have play and it was reported to the manufacturer and a service has been opened for them to review this.  The windows operate perfectly and have appropriate tolerances.  Client asked for an abundance of caulking, even asking to caulk the underside seams of the composite roof, this is not standard practice.  We have met the client on-site multiple times post final inspection, and the client constantly moves the end goalpost.  We didn't get caulking everywhere; the client's dogs clearly made a mess of the wet caulking when they were released in the room.  

Room was installed square, the existing patio slab was/is out of square.  As we explained to the client, we have to install the room square for windows to operate appropriately.  Client had tile installed after our base channel went in.  The threshold now sits on top of the tile, where it would have sat on top of the slab as we quoted.  

I find it quite audacious the client would even place a review when he still owes a considerable balance.  Unfortunate that it has to end this way, but our staff has been thorough, communicative, offering solutions and making a solid effort to do everything possible to have this clients' wishes met, but there has to be a point where emailing back and forth and back and forth has to end.  He also delivered us an illegal post-dated check, then when we contacted him to let him know we couldn't accept the payment, he was upset saying he will place a stop payment on it.  Not sure how that is fault of AAC.  

Last communication we asked to list all services requested.  We agreed to the services and only asked that client be at the home for these to be completed and walk it over with our Project Manager at completion to make sure we achieved everything and collect final payment.  This offer has been denied by the client.  Contract calls for payment due upon "considerable completion," this has been achieved and client seems to be just delaying payment endlessly.