ComplaintsforShell Gas Station
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Complaint Details
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Initial Complaint
12/06/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On 10/23/21 at 8:00am I purchased a full tank of regular gas for my 2012 Honda Accord. The next day, my car stopped running in the middle of nowhere. I had it towed to my mechanic and found that the gas had been highly contaminated with water. This caused over $3000 worth of damage to my car. I contacted Shell gas and they claim to have investigated and state they didn't find any water in the storage tanks at the gas station. There is no way that damage wasn't caused by the gas they sold me and i am looking for reimbursement.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.