ComplaintsforJacobs ladder services LLC
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Complaint Details
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Initial Complaint
11/13/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I called this company after receiving estimates and chose this one because they were not the cheapest nor the most expensive they came and gave me an estimate I agreed to it they requested $300 upfront which I kind of thought was sort of fishy to begin with but against my better judgment I agreed they showed up on the day they were supposed to to get the money went to the store to get materials come back and got started then they came to me&said they needed 60 more dollars because the materials were 60 more dollars higher than they expected them to be again against my better judgment I did so now they had 360 of my dollars they tore my first bath room apart which I needed a new floor because of water damage they replace the floor and put everything back but it was a hot mess the floor that they put on top of the new flooring was the tongue and groove and it was terrible it was not even and the caulking was horrendous then onto my second bathroom apparently when he pulled out the toilet to replace the floor there was something broke on the toilet which OK then why didn't you call and tell me he just replaced the broken toilet back on the so-called new flooring and again with the tongue and groove was shoddy not even it was just a terrible terrible job he use spray paint apparently to do paint matching and I had given him the right paint to do any touchups that I had from my leftover I was not there the second day to inspect the Final result so my son done what he was supposed to do & pay the man but when I got home what I seen was like a for lack of a better description a child had put it back together when I called him he basically said it was my fault that I got a ****** job because I didn't want to pay anything which he's the one that gave me the estimate that I paid after many four letter words he hung up on me I feel very used and violated at the job it was terrible I have taken many pics and a couple of videos but I do not recommend this business to anyone
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.