ComplaintsforBrainy Apps, LLC
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Complaint Details
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Initial Complaint
06/27/2022
- Complaint Type:
- Order Issues
- Status:
- Unresolved
Started developing an app with the company in 10/17/17, promptly requested payment. Contract signed for development of app, payment schedule devised for work performed. Over the course of the next 3 years the company was slow to respond but would communicate and show progress of work. As a company we were ok with the slow progress as long as we achieved the desired result and product we were helping to create. Late December the company requested final payment to complete the app and put it through beta testing, the payment was made on December 31st 2021. We were told we would be contacted by the company in March after they complete the final coding of the app. Unfortunately no contact was received after numerous emails. Soon after, we learned that the company filed for bankruptcy in October 2021. We are aggravated and feel taken advantage of by this company. We have dedicated countless hours trying to bring a dream to reality just to be strung along and have absolutely nothing to show or use as the fruits of our efforts.Initial Complaint
05/31/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unresolved
Ive been working with them since 2017 and have invested nearly $35,000 and have yet to have my completed app. I amongst several others got scammed. Every email was just a passerby to get tot be next email or update 2 months after and this went on for years. Biggest regret of my life in trusting them. **I paid them in full two years ago, I never signed the contract with them**Initial Complaint
04/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
I paid Brainy Apps in full to produce a ********************* Application on June 11, 2021. We have a signed contract. I have not heard from them since 3/11/22 when it was stated I would be contacted "next week." I have subsequently learned they've gone through bankruptcy and now their website is down. I have been inquiring since December 2021 on when I would be asked for the wording to be used within the app. Currently, the beta version uses "ipsum *******, etc..." wording at all the important spots. I was told the application would be presented to the app stores in January 2022 and likely in stores for download within a few weeks of approval from those stores. I have hired an attorney and currently we are waiting to hear back whether they will give me the sourcecode/s for the app.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.