ComplaintsforRJL Motors Inc
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Complaint Details
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Initial Complaint
01/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I recently brought a car from a small dealership called rjl motors ink auto **** on january 15th ***** . Before buying the car i was told the requirements needed i let it be known i had no co signer they knew my age , and had my bank statements days prior to buying the car. they told me i didnt need the co signer that the payments will just increase they also stated that it was only one financier thats willing to accept me and that i was approved. I paid ***** down payment and was giving the keys. The dealer contacted me of all 4 days of having the car and confirmed everything was taken care of. i showed up to get something fixed on the car and the dealer told me now i need a co-signer and refused to give me the financiers number. After finally giving the number a man called telling me hes going to take the car and do things his way i was then told to bring the documents for the co signer in 30 minutes or they will repo the car so i did exactly that got the documentation and went to the dealer and the man from the phone call told me he dont want it he wants the car back so he can sell it this week and we were put out the car and refunded 1500 they charged a 350 cleaning fee. this dealer is extremely unprofessional and its unacceptable i gave all my requirements and they handed me the keys to then tell me everything has changed and to return the car after 4 days. i would love to here back to resolve this problem in the best way. thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.