ComplaintsforGadget Plex
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Complaint Details
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Initial Complaint
08/13/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
In Nov., 2023, I ordered 4 ************************** Saver units based upon an internet add. The devices purported to save electricity by plugging them into your electrical sockets.After ordering them I read many reviews indicating they were a USELESS SCAM. They are worthless. I wrote the original purchase off as a learning experience.I have just learned that Gadget Plex has been periodically billing the credit card I used for the original order a total of 7 times, in the amount of $19.95 each. There was no mention of continuing billing or a subscription of any kind.I have disputed all unauthorized charges from Gadget Plex with my credit card company.ITS BAD ENOUGH FOR GADGET PLEX TO SELL A SCAM PRODUCT. TO FRAUDULENTLY BILL MY CREDIT CARD IS CRIMINAL!!Initial Complaint
06/17/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
paid for item with debit card.now they debit my card ****** every month unauthrizedBusiness response
06/21/2024
Dear ***,
This is *** from the Gadget Plex Customer Support Team and I will be more than happy to assist you.
I wanted to remind you that you placed an order for the *************** Saver) on Jan. 19, 2024. Along with your order, you also subscribed to a monthly membership called (Plex Perks) for $19.95.
As a member of this membership, you gain access to exclusive discounts and rates on a wide range of offerings, including restaurants, movie tickets, car rentals, hotels, and various local and national deals.
These discounts can be substantial, reaching up to 50% and 75%, making your membership a valuable asset for saving on various expenses.
If you have any questions about your order or subscription, or if there's anything else we can assist you with, please feel free to reach out to us.
Best regards,
***
Gadget Plex Customer Support Team
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.