5 Customer Reviews
Review from Nathan M
1 star11/13/2024
Trying to cancel a membership and I am prevented the service to do soReview from Morgan K
1 star07/17/2024
Very recently they changed the way prescriptions are submitted and it is BROKEN. Twice the provider has submitted the prescription and CVS has not received it. I cannot get a live person on the Sesame support line so I'm dealing with basically a ZenDesk support team to get my medication. I work in tech and I've worked in healthcare tech and this is just garbage product development.Review from Krista R
1 star04/16/2024
The provider hung up on me . Please watch the video if you record visits . I did not yell ,cuss at her or anything but in the summary the doctor says I verbally abused her. She was very dismissive and did not listen to any of our concerns so I did get a little rude at the end but she completely hung up on me . Im a single mom who doesnt have a lot of money or time to waste . My daughter is sick and her mucus is yellow so how does this doctor know this is a virus ?! I just got a summary of the visit and the doctor is lying . I ASKED about Steroids and antibiotics because thats what my daughter has been given in the past when she has infections like this and it works, not nose spray and gargling salt water. I was told to come back in a few days if things got worse ( oh spend more money for something that will get worse ) I stated my daughter wont do nose spray . This was very unprofessional and condescending. This place seems like a scam !!!Review from Frank C
1 star02/02/2024
February 1st I ordered to speak to a doctor for $39 in a virtual view and never received the virtual view because their videos did not work and now they want me to pay again for the same thing and I got nothing from the first time I try to use the video views as far as I'm concerned this outfit is a scam and they should be put out of businessReview from Ryan O
1 star01/05/2024
Never got my medication filled and when I reached out for assistance, they told me to make ANOTHER $70 appointment in order to talk further about it.
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