25 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from ONEIDA A
5 stars10/22/2024
the company and its customer service quick and easy and trustworthy, . always in communicationSafe Van Lines LLC Response
11/08/2024
Thank you for taking the time to write this review! At ***, we strive to provide excellent customer service and ensure a stress-free move from start to finish. We truly appreciate your recognition of our dedication to this mission. Your feedback about our reliable communication means a lot to us. Thank you for trusting us with your move!Review from Shannon O
5 stars10/21/2024
They did a GREAT JOB.. I got my things on time and in perfect conditionSafe Van Lines LLC Response
11/08/2024
Thank you so much for taking the time to write us a review! We take great pride in always delivering the best service and making each move as stress-free as possible. We're thrilled to hear that you received your items on time and in perfect condition. Thank you for the recommendation!Review from John B
5 stars10/01/2024
These guys are great to work with,and **** is the bestReview from Raymond R
5 stars10/01/2024
Working with safe van lines was easy smooth and successful. They helped my family with moving and from the beginning to the end **** and his team were on top of it the whole way through. Will use again in the future!! Highly recommend straight forward family owned company.Review from AlejanIdro M
1 star09/19/2024
This people are the absolute worse they destroyed my stuff in the from FL To NC on top of that they opened my boxes then when I filed the claim with over $3,000 in damaged they gave me a 150 dollars wich is a slap in the face also thy and not honest and take advantage of people that don't read the whole contract so make sure that you do!!! They charged me more at the end plus messed up all my stuffReview from Erik B
5 stars09/12/2024
It was great having Alex on our team for the move. He handled everything very well and we barely had to move a finger! Highly recommend! Request Alex as your broker!!Safe Van Lines LLC Response
10/08/2024
Thank you for your wonderful review! We're thrilled to hear that **** provided such great support during your move. His sales expertise always goes above and beyond to ensure everything runs smoothly, making the process as stress-free as possible. Were glad he was able to assist you, and we truly appreciate your recommendation!Review from Ed D
5 stars09/10/2024
Very good to work with during our long distance moveSafe Van Lines LLC Response
10/08/2024
Thank you for your kind words! We're glad to hear that you had a positive experience with us during your long-distance move. Providing excellent service is always our top priority, and we're happy we could assist you!Review from Rita O
5 stars09/01/2024
I am very pleased with the work that Safe Van Lines did for my moving job. They took great care in reinforcing my large fragile items and were exceptionally careful and helpful during delivery. I would highly recommend them.Safe Van Lines LLC Response
10/08/2024
Thank you for taking the time to write a review! We're thrilled to hear that you were pleased with the care and attention our team provided during your move. Delivering this level of quality is what we strive for with every move, especially when handling fragile items. We truly appreciate your recommendation and look forward to helping you again in the future!Review from Richard M
5 stars08/26/2024
I recently had the pleasure of using Safe Van Lines for my move from ******* to **************. I must say that I am extremely satisfied with their services. From start to finish, both moving crews were exceptional in their work and displayed a high level of professionalism and politeness.The move out crew did an excellent job in un-assembling, wrapping and protecting all of my large belongings. I was particularly impressed with their attention to detail and the care they took in ensuring that nothing was damaged during the move. Thanks to their expertise, all of my items arrived at my new home in perfect condition.The move in crew was equally efficient. They brought all of my belongings into the desired rooms but also took the time to clean up after themselves. It was a relief to see that they not only cared about the physical aspect of the move but also the overall cleanliness of my new home.One aspect that truly stood out to me was Safe ***** *********** and understanding. Due to unforeseen circumstances on my end, I had to delay the delivery date. Safe Van was more than accommodating and worked with me to find a suitable solution. This *********** greatly minimized the stress of the logistics and made the entire process much smoother.Throughout the entire moving process, communication with Safe Van was excellent. They kept me informed every step of the way and promptly addressed any concerns or questions I had. This level of communication gave me peace of mind and reassured me that my move was in good hands.Overall, my experience with Safe Van was great. Both crews were professional, polite, and efficient in their work. The attention to detail, ***********, and great communication made this move a lot less stressful for me. I highly recommend Safe Van to anyone in need of reliable and trustworthy movers.Safe Van Lines LLC Response
09/19/2024
Thank you for sharing such a detailed review! Were thrilled to hear that both of our crews delivered exceptional service during your move from ******* to **************. At Safe Van Lines, we prioritize professionalism, attention to detail, and the protection of your belongings throughout the entire process. Its great to know our teams care extended beyond just the physical move to maintaining the cleanliness of your new home.
Flexibility and communication are core to our approach, and were glad this made your experience smoother and stress-free. Your kind words about our commitment to keeping you informed mean a lot to us. Thank you for trusting us with your move and for recommending Safe Van Lines; your satisfaction is our ultimate goal. It was our pleasure to assist you, and we wish you all the best in your new home!Review from John E
5 stars08/26/2024
Had a good experience with Safe Van Lines overall! Amazed at the speed in which they delivered my belongings from Miami to Birmingham, AL, in 2 days! Alex was incredible over the phone from the first contact, following up and making sure everything was taken care of! My furniture and belongings were handled with care and had no issues throughout! I do believe they needed an extra man to move everything, it was a lot and the guy that moved everything was working like a horse! Thanks!Safe Van Lines LLC Response
09/19/2024
Thank you for sharing your experience! We're thrilled to hear your move from ***** to ********** was smooth, fast, and efficient, with everything arriving in just 2 days. **** and the team are dedicated to providing excellent communication and ensuring your belongings are handled with the utmost care. We're glad we could deliver the service and attention you deserved. Thanks again for trusting SVL with your relocation!
Customer Review Rating
Average of 25 Customer Reviews
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