Customer ReviewsforXpress Relocations LLC

I am extremely disappointed with the way your company has handled my recent experience. On June 2, I spoke with your salesman, Tristan, who assured me that I could use a credit card to pay for your service. When all was done, he said the first payment needed to be made using Zelle. I trusted your company, received all the documentation, and sent the initial payment via Zelle. However, on June 3, I received a call stating that credit cards are not accepted. This contradictory information has caused me to lose trust in your company. From that point, I asked for my money back, and since then, they do not pick up my calls or answer my emails. This experience has been incredibly frustrating and has left me questioning your company's integrity. Don’t use this company.

Please do not use this company, I wish I would have paid attention to the reviews. When booking my move I was told I would have a whole truck, movers were suppose to show up on a Monday, I call to see where they are at then was informed it would be the next day, then was told I had enough room for a 1 bedroom. I paid a deposit up front. I had to cancel my move and hire new movers. Now they are refusing to give me back my deposit. They will quote you one price then change it. This company is dishonest and I do not recommend them. If I could give them negative stars I would. Taking someones money and not able to do the service you paid for I call stealing. This company in my opinion is terrible.

Weve used them twice and the teams were fantastic both times. Fast, hardworking, and super careful with our belongings. Highly recommend

I had the best experience with Xpress Relocations LLC! They were quick and efficient and made my move extremely easy. Dont hesitate to book them at all! You will not regret it.

I wish I could give negative stars.If you chose to use them-dont expect to see your stuff for two weeks (after they said **** days), they wont communicate about delays unless you reach out to them and even then the time frames will get changed several times. The *** says let me talk with the management team to see what kind of discount I can get you.(The management team is him and his wife according to the website).Their solution?Let me offer you 5% off the second half of your payment.not even the whole thing.So you finally get your belongings great.except your tv is missing, several things are broken, and they dont even bring the pieces for you to put together a bed frame.The delivery drivers drop a desk and break it while coming in.So you reach back out, they say they will look for your tv, pay you for some of the broken objects, and give you a bed frame they have in the warehouse. so you want to give me a USED BEDFRAME/HEADBOARD THAT YOU LOST FOR SOMEONE ELSE? After 2 more weeks they find your tv and say they are working to schedule a delivery. No other comments made. two days later the whole company is blowing up your phone because they are now in the area and want to deliver it now.Problem being, no notice was given of delivery so both my husband and I are at work. My husbands ends up having it delivered to his job to put in the back of his pickup truck and hopes no one steals it. They tried telling me we contacted you two days ago and had a snarky tone behind the message and tried to back track when I sent them a screenshot of what was said to me and tried to say they are trying to schedule it now. No, they are saying we are dropping it off at this moment because we cant deliver it tomorrow. (Even though our stuff at the beginning was delayed several times because of other peoples availability) You can ignore the following quotes on their website: ensure every deadline is met we work with transparency, trust, and empathy STAY AWAY FROM THEM!