ComplaintsforRoxann Rogers Lawn and Landscaping
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Complaint Details
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Initial Complaint
05/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We purchased and received services from this company for nearly two years. Quality of service was excellent when it was provided. However, there were many services promised that were never delivered. Then services stopped completely without any notice. When I texted the owner we had a couple of benign exchanges, but each time I asked when she was coming I didn't receive an answer. When I called to leave a voicemail to set up a time to talk, I received a text reply that simply said they wouldn't be returning. I found that to be extremely poor customer service. I also sent a follow-up letter to the business owner asking for an explanation and have received no response.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.