Business ProfileforMcKenzie Motors Co., Inc.

This dealership sold me a 2020 Certified Pre-Owned Suburban with major rust throughout the entire vehicle for top value. The rust was never disclosed during the buying process. I took the suburban to a local auto shop for an alignment and they documented the major rust. This shop recommended I try to get the dealership to buyback the suburban because of the major rust. The following items of the vehicle are rusted: frame, entire powertrain, all steering components, power running boards, braking system, spare tire wheel, suspension and etc. I have no idea how this dealership was able to certify the vehicle. I highly doubt GM's Certified Pre-Owned warranty allows major rust. This dealership explained to me that they purchase vehicles like the suburban they sold me often with rust. I find it unacceptable that they are buying rusted vehicles out of state and selling them at a premium price to people here in Florida. If I had known about the rust, I would have never purchased the suburban for 66,271.57. With taxes and fees I am out 71,611.50. The dealership attempted to fix some of the rust on the frame by having it coated with some tar like substance. All this does is hide the rust. It is common knowledge that once something starts to rust it continues to rust and spreads. The only way to get ride of rust is to either replace the part or sand the metal until the rust is completely gone.