ComplaintsforWe Ship USA
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Complaint Details
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Initial Complaint
01/05/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
This company was supposed to deliver a discreet package to me. The emailed me with all the information and instructions on how I could receive my package. The email simply told me I had to pay an additional $105 but I would be refunded my money back when I receive my package of $100. The email is below:Dear Client,We are pleased to inform you that your shipment has arrived transit and is now On-Hold.Tracking Information Tracking Number **************** Location: ********************* Latest National Scan: Status NOT updated We hope this meets with your approval. Please do not hesitate to get in touch if we can be of any further assistance.NOTICE OF ARRIVAL (NOA)Dear Valued Customer,Kindly be advised that your consignment has arrived at the *********************, through PLATINUM FREIGHT ******** and the consignment transportation references are as follows:MAWB NO.: *********** EQL HAWB NO.: 1A2B053471052490 DATE: January 04, 2023 OUR INSURANCE POLICY RATES:*PACKAGES between 0.1Ib to 5.00Ibs: $US100.00 ******************** Policy Your package currently weighs 0.27Ib and therefore requires a ******************** policy of $US100.00 for its security precautions, in addition a stamp fee of $US5.00 has to be paid since the package was labeled as discreet. So you are therefore required to pay the total sum of $US105.00 to our cashier or directly to our billing department through BITCOINS ( bc1qd3a5y7pwzq263xrn3557pq6v69gk2c0rj5z8ra ) so that we can proceed with the delivery. As soon as we confirm the payment from you, we will proceed with the final delivery of your package.YOUR PACKAGE HAS NOT BEEN CONFIRMED FOR DELIVERY TODAY FROM ********** IN THE ********** TERRITORY, BECAUSE OF THE REFUNDABLE INSURANCE FEE. THEREFORE, THE REFUNDABLE INSURANCE FEE IS COMPULSORY.INSURANCE........................................................$US100.00 (Refundable)STAMP FEE.....................................................$US5.00 (Non-Refundable)TOTAL .................................................................. $US105.00 (OF WHICH $US100.00 WILL BE FULLY REFUNDED TO YOU UPON SAFE DELIVERY OF THIS PACKAGE BY OUR PARCEL DELIVERY MAN).BITCOIN (Wallet Address): bc1qd3a5y7pwzq263xrn3557pq6v69gk2c0rj5z8ra Amount: $105.00 PACKAGE IS TRAVELING WITH PACKAGE NO: AV164ZA2, WHICH LEFT ********** WITH BILL NUMBER 1A2B053471052490 TO THE FOLLOWING ADDRESS:NAME: ******************** ADDRESS: *********************************************************************************************** PHONE NUMBER: ********** YOUR PACKAGE IS INTACT BUT THE RECENT NATIONAL POLICY ON PARCEL TRANSPORTATION; IT DEMANDS THAT A SEARCH HAS TO BE CONDUCTED ON PACKAGES BEFORE FURTHER TRANSPORTATION. BUT BECAUSE YOUR PACKAGE WAS REGISTERED IN THE EXPRESS SECTION IT HAS ONLY BEEN WEIGHED BUT IF INSURANCE FEE PAYMENT IS DELAYED THEN THE PARCEL HAS TO GO THROUGH ROUTINE CHECKS.I was trying to why I had to pay and additional $105 when I paid for package to be overnighted shipped to me, but I went ahead and paid. At 1:06 pm I was told the have received payment. At 3:59 pm I have received another email saying they were having trouble delivering my package to me: We are facing some difficulties but nothing we cant handle. We just had an unexpected random search from the **** and your package was amongst and it has been labeled as illegal. They want to take further legal actions, but we have tried to convince them and come to a compromise thanks to our manager. That are asking for a fees of $400.00 to be paid immediately to let everything slide. Once its paid we will proceed with the final delivery and your refunds. Send payment to the same QR code you just sent the $105. Let us know once you send so we can conclude on everything immediately. I definitely knew it was a scam than asking for more money. $400.00 . I told them h*** no. I just want my money back. I do not want an apology nor anything. I will be reporting this site to more sites because this person or people are just taking people money and they are lying saying the site it legit.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.