Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

We Ship USA has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforWe Ship USA

    International Mailing Services
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      This company was supposed to deliver a discreet package to me. The emailed me with all the information and instructions on how I could receive my package. The email simply told me I had to pay an additional $105 but I would be refunded my money back when I receive my package of $100. The email is below:Dear Client,We are pleased to inform you that your shipment has arrived transit and is now On-Hold.Tracking Information Tracking Number **************** Location: ********************* Latest National Scan: Status NOT updated We hope this meets with your approval. Please do not hesitate to get in touch if we can be of any further assistance.NOTICE OF ARRIVAL (NOA)Dear Valued Customer,Kindly be advised that your consignment has arrived at the *********************, through PLATINUM FREIGHT ******** and the consignment transportation references are as follows:MAWB NO.: *********** EQL HAWB NO.: 1A2B053471052490 DATE: January 04, 2023 OUR INSURANCE POLICY RATES:*PACKAGES between 0.1Ib to 5.00Ibs: $US100.00 ******************** Policy Your package currently weighs 0.27Ib and therefore requires a ******************** policy of $US100.00 for its security precautions, in addition a stamp fee of $US5.00 has to be paid since the package was labeled as discreet. So you are therefore required to pay the total sum of $US105.00 to our cashier or directly to our billing department through BITCOINS ( bc1qd3a5y7pwzq263xrn3557pq6v69gk2c0rj5z8ra ) so that we can proceed with the delivery. As soon as we confirm the payment from you, we will proceed with the final delivery of your package.YOUR PACKAGE HAS NOT BEEN CONFIRMED FOR DELIVERY TODAY FROM ********** IN THE ********** TERRITORY, BECAUSE OF THE REFUNDABLE INSURANCE FEE. THEREFORE, THE REFUNDABLE INSURANCE FEE IS COMPULSORY.INSURANCE........................................................$US100.00 (Refundable)STAMP FEE.....................................................$US5.00 (Non-Refundable)TOTAL .................................................................. $US105.00 (OF WHICH $US100.00 WILL BE FULLY REFUNDED TO YOU UPON SAFE DELIVERY OF THIS PACKAGE BY OUR PARCEL DELIVERY MAN).BITCOIN (Wallet Address): bc1qd3a5y7pwzq263xrn3557pq6v69gk2c0rj5z8ra Amount: $105.00 PACKAGE IS TRAVELING WITH PACKAGE NO: AV164ZA2, WHICH LEFT ********** WITH BILL NUMBER 1A2B053471052490 TO THE FOLLOWING ADDRESS:NAME: ******************** ADDRESS: *********************************************************************************************** PHONE NUMBER: ********** YOUR PACKAGE IS INTACT BUT THE RECENT NATIONAL POLICY ON PARCEL TRANSPORTATION; IT DEMANDS THAT A SEARCH HAS TO BE CONDUCTED ON PACKAGES BEFORE FURTHER TRANSPORTATION. BUT BECAUSE YOUR PACKAGE WAS REGISTERED IN THE EXPRESS SECTION IT HAS ONLY BEEN WEIGHED BUT IF INSURANCE FEE PAYMENT IS DELAYED THEN THE PARCEL HAS TO GO THROUGH ROUTINE CHECKS.I was trying to why I had to pay and additional $105 when I paid for package to be overnighted shipped to me, but I went ahead and paid. At 1:06 pm I was told the have received payment. At 3:59 pm I have received another email saying they were having trouble delivering my package to me: We are facing some difficulties but nothing we cant handle. We just had an unexpected random search from the **** and your package was amongst and it has been labeled as illegal. They want to take further legal actions, but we have tried to convince them and come to a compromise thanks to our manager. That are asking for a fees of $400.00 to be paid immediately to let everything slide. Once its paid we will proceed with the final delivery and your refunds. Send payment to the same QR code you just sent the $105. Let us know once you send so we can conclude on everything immediately. I definitely knew it was a scam than asking for more money. $400.00 . I told them h*** no. I just want my money back. I do not want an apology nor anything. I will be reporting this site to more sites because this person or people are just taking people money and they are lying saying the site it legit.

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.