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          Find a Location

          Coastal Pools & Spas, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Coastal Pools & Spas, Inc.

              8539 Broad St New Port Richey, FL 34654-4942

            • Coastal Pools & Spas, Inc.

              8348 Little Rd # 163 New Port Richey, FL 34654-4919

            Business ProfileCoastal Pools & Spas, Inc.

            Pool Contractors
            Multi Location Business

            Contact Information

            8539 Broad St

            New Port Richey, FL 34654-4942

            Get Directions
            (727) 842-9247

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Coastal Pools & Spas, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Coastal Pools & Spas, Inc.

                8539 Broad St New Port Richey, FL 34654-4942

              • Coastal Pools & Spas, Inc.

                8348 Little Rd # 163 New Port Richey, FL 34654-4919

              Location of This Business
              8539 Broad St, New Port Richey, FL 34654-4942
              BBB File Opened:
              3/29/2004
              Years in Business:
              23
              Business Started:
              10/5/2001
              Business Started Locally:
              10/5/2001
              Business Incorporated:
              10/5/2001
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of CPC056945 for this business, issued by Florida Department of Business & Professional Regulation

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              https://www.myfloridalicense.com/dbpr/

              BBB records show a license number of CPC056945 for this business, issued by Pasco County Construction License Board

              These agencies may include:

              Pasco County Construction License Board

              7530 Little Rd

              New Port Richey FL 34654

              (727) 847-8009

              https://aca3.accela.com/PASCO/

              Type of Entity:
              Corporation
              Contact Information

              Principal

              • Mr. Kenneth Cooley, President

              Customer Contact

              • Mr. Kenneth Cooley, President
              • Ms. Patricia Cooley, Vice President
              • Mr. Jeffrey Lovelle, License Holder
              Additional Contact Information

              Fax Numbers

              • (727) 848-3599
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a pool contractor

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/19/2022

              Complaint Type:
              Order Issues
              Status:
              Answered
              Signed contract 10/26/2020. The pool is still not finished with many punch list items to be completed. In the contract there is a retaining wall that was never begun or completed. We try communicating with the business but they will not answer us either via phone or text. Frustrating to say the least. More than two years to finish a pool?There are many complaints on the BBB as well as ******* If you are considering a pool from this company think again! We will most likely have to go to court. Their workmanship is poor to say the least. Our pool finish is a mess, the stairs and swim out are wavy on the corners and the plumbing returns are on top of mounds instead of flush with the wall. Pavers that need to be replaced and have been asking for 6 months. Pavers that we did not want, we wanted cool deck. We contracted for a screen room and they pulled out of that and supplied a baby gate we told them would only be temporary. When you contract in 2020 and are now in 2022 how in the world would we get a screen room that has doubled in price two years later after the quote. This company is a mess and they are liars.
              Read More

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Karen L

              10/31/2023

              Anyone else waiting 3 years for Kyle and Trish to finish their pool. Totally disgusted with them. They have been paid in full over a year. Thy do not do what they say or come when they say. Numerous excuses, Covid, shingles, flat tire, no glue, can’t get supply, engine leak….they have a book that they check off excuses they use with people. Calling the news and Lisencing bureau. I trusted you and you did us wrong. If they sell you and throw out names of people they are putting in pools for, call us first.
              Read 2 More Customer Reviews

              Local BBB

              BBB of West Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.