Customer ReviewsforJenkins Acura

I bought a 2018 F150 from the dealership three years ago just to find out That there was body damage reported on the Carfax one year prior to me getting the vehicle from them. They printed out an old Carfax report that luckily, I kept in my glove box. I was just at another dealership, trying to trade it and when they notified me of the report and showed me what the Carfax truly was. After talking to the dealership, they were only willing to give me a clean value trade Which would mean I would be missing out on thousands of dollars. They sold me a vehicle, knowing it had damage, and Kept up-to-date report to themselves. I would not recommend this dealership to anybody. had I known about the damage prior, I would not have bought this truck. How can these people sleep at night?

They have had my car since January 15, 2022 with a blown motor and it was under recall. They attempted to give me my car back on March 15, 2022 and before I got it home about 60 miles away and they car blew up AGAIN!!! I have been passed around and spoke with everyone in the company...the communication has been horrible. I have been laughed at etc. I am being told that they are waiting on parts etc. It is now May 20 and no car.... I have made every payment and still no car.

PRICE GOUGING - VERY DISHONEST TACTICS I remembered going to the dealership and feeling uncomfortable being herded like sheep in a small office to get my details even though we knew what we wanted. Then we were given the history of why Hyundai is the best. We were finally able to take a test drive. Never was able to get a firm price for some reason the sales person didn't know. However they were upfront about price gouging me 10k on the Palisade. When I asked why, they said because everyone else was doing it. In any scenario especially a pandemic, you should not be doing this. I checked back again to see if they had changed their tactics and received the pictured quote...+10K Market Availability Adjustment. And look at the other details..$400 all weather mats...I can get the best weather tech mats for under $200. Look at the First aid kit for $200 WOW...and the very best wheel locks you can find for under $100, not $200. We know who not to trust when unethical people like this take advantage of people like us. Congrats guys!! You made a few more hundred thousand dollars this year. Was it worth your reputation? When there is an opportunity, these guys will be the first in line to cheat the good people of Jacksonville!! BTW folks, you can pre-order this Hyundai from any dealer in the nation and have it delivered for a very reasonable price...AT MSRP....these guys don't want you to hear this but it's true. Leave your comments to Phil