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          Bill Byrd Kia Panama City has 1 locations, listed below.

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            Business ProfileBill Byrd Kia Panama City

            New Car Dealers
            BBB accredited business

            Contact Information

            2435 E 15th St

            Panama City, FL 32405-6347

            Get Directions
            Visit Website
            Email this Business
            (850) 872-0444

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/10/2008

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2435 E 15th St, Panama City, FL 32405-6347
            Email this Business
            BBB File Opened:
            2/17/2000
            Years in Business:
            27
            Business Started:
            1/1/1997
            Business Started Locally:
            8/1/1998
            Business Incorporated:
            10/1/1997
            Accredited Since:
            9/10/2008
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of MV36123 for this business, issued by Consumer Services/Dept of Agri (TAL). The expiration date of this license is 10/8/2026.

            These agencies may include:

            Consumer Services/Dept of Agri (TAL)

            Mayo Building, Room 110

            Tallahassee FL 32399

            (800) 435-7352

            https://www.fdacs.gov/ConsumerServices

            Type of Entity:
            Corporation
            Alternate Business Name
            • Emerald Coast Auto Sales, Inc
            Business Management
            • Ms. Angela Kaspar, Accounting
            • Ms. Sharon Bevis, Office Manager
            Contact Information

            Principal

            • Mr. Don Donohoe, President

            Customer Contact

            • Mr. Don Donohoe, President
            • Ms. Angela Kaspar, Accounting
            • Ms. Sharon Bevis, Office Manager
            Additional Contact Information

            Fax Numbers

            • (850) 872-2323
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/16/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            on november 1st went and got oil change done thou kia by jan 2nd after 3000 miles there was no oil in the engine and it started to smoke so i got it towed to kia they said i had an oil leak and valve pressure leak and now wants me to replace engines as well.when i bought the car the sales man said the 3702 miles that was on there from there for my 100 thousand miles warranty starts and now they saying that the mile that was on there before is added to the warranty so we went to talk to stephanie the manager ask her where the oil leak was their mechanic didn't know he wasn't the one that work on it cause they keep changing employees so we has for corporate number and in touch with a girl name alice she said that kia business is not a corporate business that it privately own when we called stephane back to ask her we was just put on hold we tried 4 times and got tired of being on hold and not being talk to all we want is for them to tell the truth and fix the car im a mother of 4 kids and about to lose my job cause i have no vehicle we ask if we can get a rental until this is taken care of and they said it wasn't their problem
            Read More
            Read 4 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bell F

            10/09/2024

            I don’t even know the words to use to describe how thankful I am that Adam answered my call at Bill Byrd Kia. After receiving terrible service in Maryland from Manager, Hores, at Ourisman Kia of Catonsville, I called Bill Byrd Kia to inquire about a 2024 Kia EV9. Adam was so helpful. He sent pictures of the car and I bought the car within an hour of seeing them. He walked me through the whole process and stayed in constant communication with me. My partner was driving from Maryland to pick up the car and Adam made sure it was cleaned and all paperwork was complete by the time he got there. After such a negative experience elsewhere, Adam was such a delight and a breath of fresh air. Thank you so much Adam! I recommend everyone to go see Adam at Bill Byrd Kia!

            Bill Byrd Kia Panama City Response

            10/11/2024

            Hi Bell, We are blown away with your story and kind words! Adam is a gentle-man and we are glad you had a smooth buying process from out-of-state. We know you will enjoy your beautiful Kia EV9. Thank you again ma'am
            Read 1 More Customer Review

            Local BBB

            BBB of Northwest Florida

            More Info on Local BBB

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            BBB reports on known marketplace practices.

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