221 Customer Reviews
Review from Tim H
1 star11/07/2024
Slow, incorrect death certificate issued, agent sent correction to state of **, was surprised to learn that I needed a correct copy of this document. They are poor at core competencies.Review from Erika H
1 star11/01/2024
Their refund policy is BS! They try to keep your money when you cancel.Review from Melissa V
5 stars10/02/2024
During a difficult time, the staff was always kind and helpful, especially Shante, who assisted and guided me through the process and always answered questions and had patience for the sad time I was experiencing.Review from Nanci N
5 stars10/01/2024
Very pleased with the service we received. **** was very informative, helpful and kind during a time that could have been completely chaotic and confusing.Review from Nancy F
5 stars09/29/2024
My mother had prearranged your services. When she passed, your service was very kind, quick, and efficient. The funeral director was very caring and answered all of our questions. Neptune Society made a difficult situation and little bit easier. Thank you for your compassion.Review from Maureen K
5 stars09/28/2024
Ramon V. is a caring individual who answered all of my questions and helped me through the process of interning my husband. My husband and I had prearranged our final burial arrangements years ago through Neptune and I am so glad we did. Ramon helped reduce the stress at this time, making arrangements for internment seamless for me. My sincerest thanks.Review from Bernice B
5 stars09/28/2024
We can't thank the professional and kind approach the staff at Neptune provided. They were considerate and took extra care and time to make sure the needed details were attended to.Review from Jerral J
5 stars09/25/2024
Excellent, see the **** Review, I will us Neptune for my final arrangements.Review from Teresa P
5 stars09/18/2024
Our family wants to thank the Neptune Society in Bellingham for their caring staff during the loss of our mother (my mother-in-law). The administrative staff was kind as well as the Funeral Director, Lori Banes, she helped in what normally would be a difficult process, with her compassion. We are thankful our mother thought ahead of time to plan her wishes.Review from Connie D
5 stars09/18/2024
We were very pleased with the service we received. We had a pre arranged plan made several years ago so everything was very easy. ******* who worked with us was very kind and answered all are questions
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