Customer ReviewsforChampion Motors

Champion’s service department treats your vehicles with a lack of care, disregarding their importance to our daily lives and commutes. The communication has been consistently poor. When we bought our first Porsche, we chose Pembroke Pines after a less-than-satisfactory experience at Champion. During that visit, the staff made me feel like an inconvenience, with one salesman reluctantly helping me and simply telling me to return the vehicle after the test drive when he handed me the license plate. Our most recent experience has been particularly frustrating. On Wednesday, July 17th, my wife called Champion to arrange a pickup for our car due to a check engine light and a nail in the tire. The car was picked up the same day, but we expected to hear back by the next morning at the latest. 11 days later, we still hadn't received any communication. My wife followed up on July 19th and was informed that *****, her service provider, was out until Tuesday. Despite this, she has yet to receive any updates. I shared feedback with ***** ******, the Service Manager, she gave me a canned email response, they continued to not follow through, I called her and emailed her, and she never responded. We got the car returned to us on August 2nd, 16 days later.

To begin, I truly dislike leaving negative reviews but I've been left no choice. The bad: I traded in a vehicle from Michigan. The vehicle was shipped, at my cost, to Champion. Given I had an insanely busy schedule, Champion would not allow me a few extra days to close the deal - it had to be the first of November. Have to prove to corporate they're a high volume dealership, of course! Upon arriving (after being picked up for free by Champion), I realized immediately the lower part of the bumper was hanging. I did my best to ignore it but how can you when you paid such a significant amount for a vehicle? The detail was also subpar with stains everywhere - again, ignored it to appreciate the experience. The stain becomes prevalent later in this story. Champion's management - who never had the courtesy to even call or email me back (very professional guys!) and the owner offered me a whopping $250. Not a SINGLE collision shop is willing to fix the damaged spoiler. I've received quotes ranging from ~$800 to ~$1800. My detail shop (top tier working on very high end vehicles) realized the drivers window and front windshield were heavily stained. Unsure what Champion used but it destroyed the windows with stains that will not come off. The vehicle is now leaking engine oil. Despite Champion having a BEAUTIFUL facility and great sales folks (from my experience), management and ownership want nothing but $$$. We're all in it to make money, but please have some decency. I recognize I did not purchase a brand new vehicle and should have addressed these concerns before singing papers, but have doubts anything would've been done. I've filed a complaint against Champion through Porsche NA in hopes of receiving some sort of resolution. Truly did not want to leave this review as I was treated well during my visit, but the problems overweigh the good. Update: Porsche NA and Champion WILL NOT help and declined. Pathetic and money hungry thieves.

This company is nothing but a joke. They kept my car in service for more than 2 months and returned it with the same issue I had when I brought it in for service.They replaced my battery and charged me $2000. In the report (written by them), my battery was diagnosed as FAIR! The first time I brought my car in for service, they made me spend more than $9,000 to fix a cooling issue, change the battery, and address some other minor things. They took my money, but they didn't fix the problem.The communication with my point of contact was absolutely terrible. I had to write to him for 2-3 days in a row to get an answer or an update. He never used words like HELLO.I wrote an email to the general manager and was contacted by the service manager, who apologized. However, when I asked them to refund the money I spent on the battery, she told me she could only offer me a free oil change. DO NOT USE THIS COMPANY.Personally, I will write to PORSCHE company to see who represents them!!!!

Very dishonest on the conditions of their cars I bought a 2017 911 GTS. I reported to the the day of delivery the car was filthy and had 1/4 tank of gas. The interior smelled like some one or thing died in it .As the cleaning perfume wore off I requested them to take the car back . Surprised for them I needed to buy another car in inventory and take a $120k hit. Iso I went in and found another car that would cost me an extra $51k .I offered to say yes if he would settle for $50k. The sales said they would split it! I walked out. To every one stay clear!!!