ComplaintsforBroker Gun Shop
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/11/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased 5 lbs. of gunpowder from their online site. Was paid thru PAYPAL, received shipping info, but never received the powder. After checking, shipping company is phony, Trust Cargo Logistics, phone doesn't work, nor does email. I have a phone number that Broker was texting me on, and they were replying, but have stopped. Phone number for the business also does not workInitial Complaint
08/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 7-19-2022 I paid via Paypal to a *********************** who collects the money for firearm purchases thru Broker Gun Shop. $185.00 The purchase was for a shotgun and after five days with issues of them ever receiving my payment when indeed my paypal sent the funds. They will never answer the phones ever even after 20 attempts. only computer messaging and the same message would say it will be shipped out tomorrow. The shipping company they deal with is also a scam. Its called Trust Cargo Logistics, its a big web site of their services but when you ****** the address its a run down house in ******* **. This fake gun site works on deceit, false claims and fraud.Customer response
08/30/2022
zero contact as of now 8/30/22 from Broker gun shop. ***************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.