Additional Information for Matraxx Bank

BBB conducted an investigation based on a recent Customer Review and Scam Tracker report concerning service and fraudulent financial practices.

“ "Matraxx Bank Inc. engages in fraudulent financial practices and economic crimes, misrepresenting their services and deceiving clients. Contrary to their claims, they operate in a manner that lacks transparency and integrity, often resorting to falsehoods to exploit their customers. Notably, they lack FDIC registration and operate as a bank registered in Alaska, utilizing a Florida PO Box address, and conducting business from Suriname." 

" AML Fee Payment: USD 89K To Be Paid To Humble USA I found myself subjected to abuse and threats. Julien Mervyn Dedier was under daily threats from Mr. Vikash Bisnajak of Sparco Bank and Mr. Robert James Geer of Matraxx Bank Inc. These threats involved the alleged charges against Sparco Bank by the AML, leading to the arrest of the Sparco Bank director, the loss of Sparco Bank's SWIFT access due to JMD, and incessant text messages and phone calls. These messages conveyed that unless I paid the AML fees of USD 89,000, I would face a money laundering investigation. It's important to note that the invoice Mr. Vikash Bisnajak of Sparco Bank sent me on August 11, 2023, had an unusual description: "INSURANCE PAYMENT." In this invoice, Sparco Bank requested a total payment of 102,610 USD from Matraxx Services N.V., to be paid in installments by the end of August 2023, with an initial payment of 15,800 USD. This amount coincided with the aforementioned 89K AML fee that Mr. Vikash Bisnajak and Mr. Robert James Geer had insisted I pay. The situation involved abusive and cyberbully tactics. Subsequently, Mr. Vikash Bisnajak of Sparco Bank approached me in a calmer manner, explaining that all that remained was the final 89K AML fee. He mentioned that they had already made five AML payments and that this would be the last one. According to Mr. Bisnajak, once this fee was settled, the AML would release the $500 million, and I would regain access to the funds. After this conversation, I decided to seek assistance in paying the outstanding AML fee. While I had reservations about the invoice, I was informed that this format was standard for AML-related payments."

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BBB is unable to verify the business is located and is believed to be offshore . The business has not registered with the Florida Department of State, Division of Corporations.