ComplaintsforGolf Cart Center, LLC
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Complaint Details
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Initial Complaint
06/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
GOLF CART I purchased the golf cart in August 2023. It was covered by a 2year warranty on parts and labor. In April ************************************************* the rear. I was told by Golf Cart Center that we would have to pay $600.00 to have cart sent to them However, we sent the golf cart to Masterbilt Golf Cart.*************) Masterbilt advised us that the noise in the rear was because the rear Differential had zero oil and had never had oil. Masterbilt and Golf cart center were in contact with each other. ********** returned the cart to us on May 3, 2024 and charged us $216.88 because Evolution will only send parts to one of their dealers. We shipped the cart to Golf Cart Center on May 17 2024. Golf Cart Center advised us that they had to remove rear differential and send it to Evolution in order for Evolution to send a new Rear Differential. We were told that Golf Cart Center should receive and replace the REAR Differential and return the cart to us by June 7 2024 We talked to Golf Cart Center this morning June 7 and were told that they had not received the part and had not been able to talk to someone from Evolution.Customer response
07/09/2024
***************************** <**********************>
Sat, Jun 22, 8:55 AM
to me
Please be advised that the Company is question has resolved my complaint
Thanks
*****************************
***************************
***********, Fl 32065
************
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.