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Find a Location

Hess Investments has 1 locations, listed below.

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    Business ProfileforHess Investments

    Jewelry Stores

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1131 4th St N, Saint Petersburg, FL 33701-1725
    BBB File Opened:
    1/5/1987
    Years in Business:
    39
    Business Started:
    7/1/1985
    Alternate Business Name
    • Hess Fine Arts, Inc.
    • Old Northeast Jewelers
    Business Management
    • Mr. Jeffrey Hess, Owner
    Contact Information

    Principal

    • Mr. Jeffrey Hess, Owner

    Customer Contact

    • Mr. Jeffrey Hess, Owner
    • Chuck Masi, Accountant
    • Ms. Katrina Hess, CEO
    Additional Contact Information

    Fax Numbers

    • (727) 822-8899
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    michael d

    1 star

    10/20/2022

    I was just ROBBED by Hess! Bid on and won 8 solid gold pocket watches for a total of over $8000. (I buy gold pocket watches for refining gold only). When I received the watches, I removed the movements right away and shipped the gold cases to my colleague in Los Angeles who went through the process of deep testing each one for their gold content. 7 of the watches were correct as to what Hess had advertised as while one of them had no gold content at all. I immediately contacted Hess and provided them with conclusive photos of the test results. Over the next almost 2 months, I got the runaround even after I sent them the (fake gold case) for them to further inspect. I had informed them that the watch was badly damaged from testing and that I would be willing to pay fair market value for the watch as a "non gold" watch which would be between $80 and $150 at best for a common ultra mass produced 18 size Elgin pocket watch. They decided that because the case was now damaged from the testing, they would use this as an out to straight up rob me, saying they "did not receive the watch back in the condition in which I bought it and would not be offering any partial refund". So, because they advertised the watch as 14k gold, I paid more than $800 for the watch. Can you imagine the audacity, and I just did over 8 grand in business with them! The only problem with this is, it is illegal in the US to misrepresent gold content which is the "bottom line here". They were not willing to accept any responsibility whatsoever for what they did to me.

    Local BBB

    BBB of West Florida

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