Customer ReviewsforDigistore24 Inc

Very prompt in response and service. Thank you and keep up the good work guys.

Thanks for the awesome review, ****** We work hard to meet expectations like yours and were happy to hear that you are satisfied with our service. We look forward to serving you again soon. Cheers!

They gave me a fair and reasonable refund in record time.

Thank you for the awesome review, ******! Were so glad you are happy with your experience and cant wait to serve you again in the near future. Until then, were here if you need anything.

Excellent and fast Customer service!!!Handeled my request eith lightening speed!Thank you so much!!

Thanks for the awesome review, ***! We work hard to meet expectations like yours and were happy to hear that you are satisfied with our service. We look forward to serving you again soon. Cheers!

I place an order on August 18, 2024 for a product through this company. To date (October 31, 2024), I have yet to receive the product or a refund which, from being very discouraged and receiving a bunch of empty promises, I have requested. I no longer want the product. I have sent letters to the CEO, person in charge of sales, and vice-CEO and have heard nothing. I just have not heard anything, and no one seems to be willing to help me get this issue resolved. Needless to say, the funds were pulled from bank account when I placed my order. I just want my refund. Please help me.******** ******

We're sorry to hear that you had a negative experience about our business, ******** . We strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case. We will address your concern and take steps to ensure that all customers receive the assistance they need. For urgent concerns, please contact us directly at ************************************ Thank you for sharing your experience with us - it's important to us.

I was having trouble downloading my digital books so I sent an email. Kimberly responded quickly and sent me a link which worked great and I can now enjoy my bonus downloads anytime I want!

Thank you so much for your kind words, *****! I'm thrilled to hear that ******** was able to assist you quickly and that you’re now enjoying your bonus downloads. If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re here to help!

I bought Erecpower from Digistore24. I decided I didn’t want the product and I returned it unopened to the pst office. I paid for it through PayPal. They gave me a temporary refund and then reversed the refund .aI do not gave the product and I want a refund of $593.85. I am a disabled Veteran and I feel like I have been scammed.

Hi ****. I’m very sorry to hear about your experience with your order and the refund process. Your concerns are important to us and I understand how frustrating this must be, especially as a disabled veteran.

To assist you better, could you please provide your order details so we can investigate the situation further? We want to ensure that this is resolved as quickly as possible.

Thank you for your patience and I look forward to helping you.

I believe this company is a scam. It offers a 180 day money back guarantee but if you email them the company doesn't respond hoping you go away! By the looks of the complaints I am not alone, everyone should open a complaint with the FL Attorney General and the FTC. Because this company is predator it should be put out of business. Victim!

Hi ***. I’m truly sorry to hear about your experience and understand your frustration. We take feedback like yours very seriously, and it’s concerning to hear that you felt unsupported. Our goal is to provide excellent service and uphold our money-back guarantee.

Please allow me the opportunity to address your concerns directly. Could you provide your order details or reach out to us at ************************? We want to resolve this issue for you.

Thank you for bringing this to our attention. We appreciate your patience as we work to improve our service.

These folks are very difficult to reach. Im trying to make a return and for some reason no account number or statement number was given. So when they ask for that, I have nothing.

Hi *******. I’m sorry to hear you’re having difficulty reaching us and with your return process. I understand how frustrating it can be not to have the necessary information.

Please contact us directly at ************************ and provide us with your email address or the details of your purchase and we will do my best to assist you in processing your return. We want to make this right for you.

Thank you for your patience, and I look forward to helping you resolve this.

Couldn't be happier with the customer service at **********************! I made a purchase and had a question about how to access some bonus content. I sent an email and ******* responded in less than an hour with a solution and link that resolved everything. Five star service!

Hi *****! Thank you so much for your wonderful feedback! We’re thrilled to hear that ******* was able to assist you promptly and that you’re satisfied with the service. Your satisfaction is our priority and we appreciate you taking the time to share your experience. If you have any more questions or need assistance in the future, don’t hesitate to reach out!

I had ordered books from Digistore24. I received 1 book and all the other books were digital and ebooks. I didn't realize that was how I got the other books. I'm a old timer and wanted the actual books. The cost to print out the other ones was to high. I sent a email to cancel all ebooks. The transaction went smoothly and the refund was done in a reasonable amount of time. Thank you Jam!

Thank you for sharing your experience, *******! I’m glad to hear that your cancellation and refund process went smoothly. We appreciate your feedback and understand that not everyone prefers digital formats, especially when it comes to books.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!