ComplaintsforA & E Anytime Plumbing and Drain Cleaning LLC
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Complaint Details
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Initial Complaint
03/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On 1-10-24, Jason G. of Animal Eviction Services found a water leak under my 2001 mobile home inAmericana Cove a 55+ resident owned community. He recommended a local company A&E anytime plumbing located at 3800 Manatee Dr. SE in Saint Petersburg, FL 33705. 727-214-4793. Michelle P. the owner, sent Simon M. her service technician over to assess what needed to be done. An appointment was scheduled for 1-12-24. He worked on repairing the water leaks by tearing out the vapor barrier to access the pipes in different areas. Michelle was here later to receive my check for $2000. I assumed the insulation from the vapor barrier that was torn out was removed and to be disposed of. It was not. Simon came back on 1-15-24 because the previous day I heard water leaking under the front bathtub. Water was turned off again by Michelle who came by. Simon came back on 1-15-24 to check on the pipes under the house. I then saw that all the batting insulation from the vapor barrier was still hanging under my house that was not removed previously on 1-12-24. Simon return to repair the pipes on 1-24-24. The water was back on. I then asked him about removing the insulation that was still hanging under my house. I did not ask him to replace it. I wanted it removed and disposed of properly. He said he would check with Michelle. He also had cut a large square hole in my front bedroom wall in error to put in an access panel. He said he would replace it because the new access opening was inside the closet. This still was not done. I waited over six weeks to get these two issues resolved. I have sent two texts on 3-4-24 and 3-18-24. I have had no response.Customer response
04/08/2024
Better Business Bureau:
This has been resolved. The business came out and fixed the issues.Sincerely,
****** *******
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.