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Additional Information

Not BBB accredited

Additional Information for Bubbly Belle

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This is a multi-location business.

Find a Location

Bubbly Belle has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    Location of This Business
    6000 Deacon Pl, Sarasota, FL 34238-2719
    BBB File Opened:
    11/20/2017
    Years in Business:
    7
    Business Started:
    6/28/2017
    Business Incorporated:
    12/7/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Bubbly Brands LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 10:00 PM
    T:
    8:00 AM - 10:00 PM
    W:
    8:00 AM - 10:00 PM
    Th:
    8:00 AM - 10:00 PM
    F:
    8:00 AM - 10:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. David Pascht, Manager
    Contact Information

    Principal

    • Mr. David Pascht, Manager

    Customer Contact

    • Mr. Jim F Brinkley
    • Ms. Karen Parker, Founder
    • Mr. Jay Parker
    • Mr. Nicholas Urbani, Manager
    • Mr. David Pascht, Manager
    • Mr. Lyndon, Customer Service Representative
    Additional Contact Information

    Phone Numbers

    Additional Business Information
    Additional Info
    BBB files indicate that Bubbly Belle has a pattern of complaints concerning refund issues and non-delivery of products that were ordered and paid for in advance. Consumers also indicate they are being charged monthly for a subscription that they knew nothing about or they declined the offer and were still being billed. Some customer's also complain that products are of poor quality.

    In May 2019, BBB contacted the business requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.

    The business responded with the following:
    The main cause of complaints are packages that are lost during transit and customers not wanting their subscription order.

    We have improved the process in which customers can get a replacement if their orders are lost in transit. Instead of having a lengthy verification process to confirm orders are lost we are providing refunds and replacements immediately after inquiry.

    For subscription orders we have improved the clarity of the opt-in page. We refund customers if they have received any order they don't want, and we remove any customer from the subscription if they ask.

    There are some complaints regarding things out of our control like the PS4 issue and website publishers using our name that should be removed since they don't pertain to Bubbly Belle.

    The business website, bubblybelle.com, was created on 2/06/2017 was last updated on 1/07/2020 and has an anonymous ownership.
    Visa,MasterCard,American Express,Discover,Pay Pal
    Payment Methods
    • BBB files indicate that Bubbly Belle has a pattern of complaints concerning refund issues and non-delivery of products that were ordered and paid for in advance. Consumers also indicate they are being charged monthly for a subscription that they knew nothing about or they declined the offer and were still being billed. Some customer's also complain that products are of poor quality.

      In May 2019, BBB contacted the business requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.

      The business responded with the following:
      The main cause of complaints are packages that are lost during transit and customers not wanting their subscription order.

      We have improved the process in which customers can get a replacement if their orders are lost in transit. Instead of having a lengthy verification process to confirm orders are lost we are providing refunds and replacements immediately after inquiry.

      For subscription orders we have improved the clarity of the opt-in page. We refund customers if they have received any order they don't want, and we remove any customer from the subscription if they ask.

      There are some complaints regarding things out of our control like the PS4 issue and website publishers using our name that should be removed since they don't pertain to Bubbly Belle.

      The business website, bubblybelle.com, was created on 2/06/2017 was last updated on 1/07/2020 and has an anonymous ownership.
      Visa,MasterCard,American Express,Discover,Pay Pal
    Social Media
    Business Categories
    Body Care

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