ComplaintsforSalon 1820
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Complaint Details
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Initial Complaint
02/26/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 02/26/2022, I visited Salon 1820 to get my hair bleached and a basic cut. I had seen on their website that a basic cut was around $30 and a hair coloring $60. While bleaching was unlisted for some reason, I went assuming it would round up to about $200. The hairdresser bleached my hair twice there, rinsed and gave me a very simple trim. It took a total of five hours and at the end, I was charged $750. While satisfied with the outcome, I found it very overpriced and out of my budget range. I have had the exact same treatment done before and paid no more than $250. $750 is half of my rent and my family has to work weeks to make that amount of money. We have contacted the hairdresser but since this was right after and late in the evening, she did not wish to speak a lot about it, but only disclosed that "bleaching is not listed on their site" which I found suspicious. I also saw that this salon is not listed in the Bureau so I decided to file a complaint since I cannot pay that much for a simple bleach and haircut. I am currently in contact with my bank trying to dispute the charges, or at least the tip my mother gave out of embarrassment, which was $150, 20% of the price, taking up the charge to $900. If there is more information required from me for this, I would be happy to provide, but I did not receive a receipt from them, however we do have the charge on my father's credit card.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.