Customer ReviewsforBliss Skin

I am a victim of these scam artists! If I could, I would leave -50 stars! I ordered one bottle, but they sent me multiple bottles and charged my credit card $199.88! When I saw the charge on my credit card and the product was delivered, I didnt even open the box but immediately started the return process. I returned the product on January 2, 2024 however, its now mid May 2024, and I never received my money back! I have no product and am $199.88 out of pocket. Do not fall for their false advertising!

Hello Jenni,

We regret any inconvenience that the customer has experienced, and we assure you that we are doing everything possible to resolve their complaint.  We take great care to ensure that important matters such as this are properly managed. 

We went ahead and issued a full refund as the customer requested. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.

Rest assured, the account is canceled and you won't receive any further charges. 


Thank you

WARNING - WARNING - WARNING - WARNING - WARNING DON'T FALL FOR IT!!! TOTAL SCAM!! I ORDERED 1 BOTTLE IN JANUARY 2024 THEY SENT 2 BOTTLES AND A CREAM. NOT SATISFIED WITH THE PRODUCT CALL THE CUSTOMER SERVICE NUMBER .... SURPRISE SURPRISE DISCONNECTED!! EMAILS COME BACK TOO! NOW SINCE I HAVEN'T BEEN ABLE TO REACH ANYONE THEY KEEP SENDING ME A NEW BOX EVER MONTH FOR SOMETHING I DON'T USE AND CAN'T STOP!! NEXT STEP I GUESS WILL BE CANCELLING MY CREDIT CARD/PAY PAL! ONLY REASON THEY GET A ONE STAR IS TO LEAVE THIS WARNING FOR OTHER CUSTOMERS!!!!!!!!!!!!!!!

Hello *******,

We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions.

As a one time courtesy, we went ahead and issued a full refund for the last order in April, without the need to return the products. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.

Rest assured, the account is canceled and you won't receive any further charges.

Thank you

This product does NOT work!! I have tried to email, find an address and a phone number for this company. I ordered 5 bottles and got 10. They charged me $199.88. I would never, ever, ever order something on line that was this costly!! Once I saw the charge on my account, I cancelled my credit card through my bank and had to go through all the hassle of getting a new card!!!! I demand a refund and will happily return the product!!The fact that it states to email at support@buyasantebrands...... and then the email comes back stating that it is not a valid email really causes suspicion! I really do not understand the dishonestly and deceit of this business. Zero stars!!!

Hello *******,

We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions.

Unfortunately, we can no longer process any refund on your account since you already filed a dispute with your bank. The reason we cannot process a refund is that you have already requested one with them. Meaning that they already gave you or are going to give you the amount disputed. The best resolution is to coordinate with your bank regarding this matter.

Rest assured, the account is canceled and you won't receive any further charges.

Thank you

this product is a piece of ----. i ordered one bottle 1/16/24. they sent me 2 bottles & some type of creme. charged me $189.87. in feb they sent me 2 more bottles that i did not order. charged me $142.37. in march i got a bill for $12.49. i did not sign up for this c*** if i could give a below -0- rating i would. DO NOT ORDER THIS BLISS SKIN , WATER WORKES BETTER.

Hello *****,

We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions.

As a gesture of goodwill, we have provided a complete refund for the most recent (February) order, without requiring the return of the products. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.

Rest assured, the account is canceled and you won't receive any further charges.

Thank you

These scammers stole money out of my account. Never give them payment details, as they are thieves and liars. I can't leave negative stars, one is lowest. Oh yeah, the snake oil doesn't work.

Hello ******,

We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions.

As a gesture of goodwill, we have provided a complete refund for the most recent (March) order, without requiring the return of the products. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.

Rest assured, the account is canceled and you won't receive any further charges.

Thank you

I got charged 39 from skinless but I never even ordered the product. Will be reporting to my bank as fraud and filing a report with the state attorney general. I only left one star because I had to. Its hard to rate something you have never used!! I dont know how they got my card info but I never agreed to anything.

Hello *****,

We regret any inconvenience that the customer has experienced, and we assure you that we are doing everything possible to resolve their complaint.  We take great care to ensure that important matters such as this are properly managed. 

Unfortunately, we are unable to locate an account for the consumer. Please provide the name/brand of the products and some information for us to be able to look up your account (name, address, phone number, email address the order is under).

Thank you.

I read the ad, the cost for three bottles was $39, no charge for shipping. I ordered the three bottles at a discount on Saturday night. They charged my account $59, ad said nothing about a subscription, $199.88 charged in addition to the $59!!! I called my ************ Sunday morning, at the fraud phone number, telling them I wanted to report fraud, explained the circumstance, he asked me if I wanted to cancel my debit card, as there is a chance they will charge me, I said yes. I was told by my the man to call my ************ about this, when the bank opens Im Monday. I called today, Monday, and said I did not order the product they are charging me for. I wanted to report it as fraud! I wanted to verify the incident and confirmed that I cancelled my bank card as well, because they will continue to charge against your account! My ************ suggested I call Bliss Brand as well to get a full refund, which I did. They are refusing to refund, offering me a discount, I said no, I want a full refund. They are refusing. I will be working on fraud, I also told them to cancel the subscription. If I receive anything I will return it. I am so upset, thats money I would have used to pay my utilities!

Hello,

We regret any inconvenience that the customer has experienced, and we assure you that we are doing everything possible to resolve their complaint.  We take great care to ensure that important matters such as this are properly managed. 

We went ahead and issued a full refund as the customer requested. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.

Rest assured, the account is canceled and you won't receive any further charges. 

Thank you