ComplaintsforRaymond James Stadium
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Complaint Details
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Initial Complaint
08/31/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I went to a concert here on August 5, 2023 and the production crew set up a two-story tent directly in front of the stage. Almost my entire section was empty because they had to stand at the top of the stairs to view the concert even though we paid very good money for these tickets. I reached out to Raymond James website 2 weeks ago and I've had zero contact from them. Very disappointing experience. I paid over $1600 for these tickets and it wasn't to sit behind a tent and watch the concert from the screen. I've attached pictures for reference.Business response
10/18/2023
We show that on August 5th was the ************************* concert.
***************************** team and the tour themselves would be responsible for their production tent obstructing the view.
If it did not state on Ticketmaster that the view would obstructed when purchasing the tickets, it would be the tour's responsibility for not advertising correctly.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.