ComplaintsforNovel Shops
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Complaint Details
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Initial Complaint
07/03/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This business has stolen money from my bank account and I have never even bought or visited this website. The first time they had attempted to steal money from me was on May 31, 2024 in the amount of $24.98. Then on June the 3rd it went through for $24.98 and then on June 3rd another transaction of $29.97 went trough as well. And then late last night another transaction went through for $24.90. I have tried twice today to contact them by phone and never reached any person. I really want my money back because I never bought anything from this company.Initial Complaint
07/03/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
June 3, 2024 and July 2, 2024 Charges were made to my debit card. I have never heard of this company. So this is a scam.Initial Complaint
04/09/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Reoccurring charges of ***** for no products. Cannot get in touch with anyone by phone or email.
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.