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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/26/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
***************************************************************** ************************************* I am writing to formally request the immediate removal of my personal information from all of your mailing lists. I have not requested, nor given consent for, my name or address to be used for unsolicited marketing purposes.Please remove my details, including my name and address, from your database and from any third-party marketing companies with whom you may have shared my information. As I have never engaged with your company nor visited your office, I find it unnecessary to receive any unsolicited mail.For your reference, my information is currently registered on the opt-out lists of all three major credit bureaus and the **************************** (DMA). The details to be removed are as follows:Name:*************************** AddressLutz********** Additionally, please ensure that all other individuals residing at this address are also removed from your mailing lists.I appreciate your prompt attention to this matter and request confirmation once my information has been removed.Thank you for your cooperation.Sincerely,***************************
Business response
08/16/2024
We have located their information in our records and have added them to all Do Not Contact lists.
Please allow 1-2 cycles for this to take effect for the printed materials, afterward they should not receive any more mail.
Customer response
08/16/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
I will closely monitor it , making sure this harrastment stops . Thank you .
Sincerely,
***************************
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.