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Complaint Details
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Initial Complaint
01/16/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Nailed it roofing is the original installer, I reached out to them on Thursday January 11, **** and they said that they will get with management and they will follow up with me and they block my number from calling. I have a structural failure where the plywood is failing.
Business response
01/17/2024
Hello, at the time of the installation of this roof, Nailed It Roofing Solutions was a subcontractor for *************** in the construction of this home. We only work on the dry in and shingles of the homes. The issue you have here has to do with the plywood failing which is part of the sheathing. We do not work with the sheathing on these *************** homes. *************** uses a separate subcontractor for sheathing.
Please contact *************** to fix your sheathing issue.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.